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Comments do not load

On a couple of sites (e.g. Petapixel) when I click "Load Comments", nothing happens. I suspect this may be because Firefox security is preventing comments from loading b… (lire la suite)

On a couple of sites (e.g. Petapixel) when I click "Load Comments", nothing happens. I suspect this may be because Firefox security is preventing comments from loading because of site tracking or other security issues. Is this the cause?

Demandé par dclark il y a 2 mois

Dernière réponse par jscher2000 - Support Volunteer il y a 1 jour

Problems with Google on Firefox

On my laptop (121.0 on doze 10) I have no problems but on my desktop Firefox (121.0 on doze 10) started to struggle with Google a few months ago. Sometimes the Google sit… (lire la suite)

On my laptop (121.0 on doze 10) I have no problems but on my desktop Firefox (121.0 on doze 10) started to struggle with Google a few months ago. Sometimes the Google site doesn't load, sometimes it loads but doesn't connect (no auto-complete, no search) and if it does work the result links often don't load when clicked. It's like Google falls asleep and then, when it wakes up, all is fine, until it nods off again. I have followed advice provided, cleared cache, cleared cookies, removed plugins and extensions, reinitiated and reinstalled. Running in safe mode seems to help, as in pages seem to load faster, but sadly does not eliminate the problems. Other browsers on this machine are not affected. No time sync issues.

Any suggestions?

TIA

Demandé par Kevin McManus il y a 4 mois

Dernière réponse par Kevin McManus il y a 3 mois

  • Résolu

Firefox Update 124.0.1 has deleted all my Bookmarks and History - can I get them back?

My Firefox Browser on (Windows 11) updated on 23rd March 2024. Now my History and Bookmarks have been deleted (but not cookies for some reason). yes, it is my correct pro… (lire la suite)

My Firefox Browser on (Windows 11) updated on 23rd March 2024. Now my History and Bookmarks have been deleted (but not cookies for some reason). yes, it is my correct profile as I checked the dates and also double checked it against a backup I made 2 weeks ago.

Have included an image of my 'more troubleshooting information' details - I'm sure this is supposed to have more data on the page?

If there is no way to recover my hisotry and bookmarks, I see there in my profile folder is a 'bookmarksbackup' folder which contains .jsonlz4 files, one of which was saved on the 21st March 2024. I know book marks are .json files, can anyone tell me how to turn a .jsonlz4 file to a .json?

[Oh, I pressed to add here my 'troubleshooting information' as directed by this forum page and it said it couldn't automatically do it, and when I pressed 'manual', it opened that over this page and so when I pressed 'back' it had naturally deleted this post so I've had to retype everything from memory, thanks so much Mozilla for that. How about a warning that this will happen?]

Demandé par cetaceus1 il y a 1 mois

Réponse de cetaceus1 il y a 1 mois

updated to Version 124.0.1 (64-bit), now adblocker ultimate blocking website ( are you human requests)

updated to Version 124.0.1 (64-bit), now adblocker ultimate blocking website ( are you human? not a robot requests). There's no button to confirm. I can get to log in s… (lire la suite)

updated to Version 124.0.1 (64-bit), now adblocker ultimate blocking website ( are you human? not a robot requests). There's no button to confirm.

I can get to log in screen ( Sams' club) but it goes right back to the are you human screen?, 

I can access the website if turn off Adblocker Ultimate. Adblocker appears up to date. When I disable Adblocker there is still a request, but this time a button below to press and hold which takes me to login screen. I can successfully login then. Reporting the issue which began within 5 min of the last Firefox update. I updated 3/23/2024

Demandé par Lucy Howell il y a 1 mois

Dernière réponse par cor-el il y a 1 mois

  • Résolu

Files downloaded in Firefox Private Browsing are deleted automatically after closing the browser

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted… (lire la suite)

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted automatically. What should I do to rectify this issue.

Demandé par kashishjaggi16 il y a 1 mois

Réponse de cor-el il y a 1 mois

Stop tabs from automatically refreshing to top of page

Stop tabs from automatically refreshing to top of page. Many people have this problem and I don't find a fix. One article states to go to Options and "Warn me when websit… (lire la suite)

Stop tabs from automatically refreshing to top of page. Many people have this problem and I don't find a fix. One article states to go to Options and "Warn me when websites try to redirect or reload the page," but I can't find options.

Demandé par Dynamic il y a 5 mois

Dernière réponse par zeroknight il y a 5 mois

  • Résolu

Sign in window shows only a blank screen

I've been trying to sign in to pinterest, duolingo, etc using the 'sign in with google' option since my account was saved there. Whenever I click it, a sign in window ope… (lire la suite)

I've been trying to sign in to pinterest, duolingo, etc using the 'sign in with google' option since my account was saved there. Whenever I click it, a sign in window opens up as usual, but it only ever shows a blank screen. No matter how long I wait, nothing shows up. I tried clearing cache, and it still didn't work. It worked before, but recently since the past 2 weeks, it became like this and I don't know how to fix it.

I have some extensions on my account so I'll list them out just in case one of them is the one making this problem: -Search by Image -Firefox Relay -uBlock Origin -DuckDuckGo Privacy Essentials -TWP - Translate Between Pages -Ecosia


(Below is a screenshot showing what I mean by the sign in window being a blank screen.)

Demandé par Soob il y a 5 mois

Réponse de zeroknight il y a 5 mois

  • Résolu
  • Archivé

Mozilla isn't able to download anything larger than 1GB files

For context, I accidentally made my root D: folder into the downloads folder and during this time I was still able to download using firefox. But when I finally changed t… (lire la suite)

For context, I accidentally made my root D: folder into the downloads folder and during this time I was still able to download using firefox. But when I finally changed the folder to my default one, firefox stopped being able to download anything larger than 1gb files. I can still download small images but anything larger than that I can't download. Else, it would only just show "Failed" in the downloads bar.

I've tried: 1. Changing the download location

>Also tried reindicating my download location

2. Turned off dangerous downloads 3. Putting an exception to the sites I try download from 4. Clearing the downloads 5. Tried troubleshooting mode 6. Restarting my computer 7. Restarting Firefox

I can't download on firefox but the same files I can download on Chrome.

Demandé par Chorsa Alterna il y a 6 mois

Réponse de cor-el il y a 6 mois

  • Résolu
  • Archivé

message from Firefox: Firefox is already running but not responding, the old Firefox process must be closed to open a new one.

This only happens when clicking a link from an email in Thunderbird most of the time it is a news platform. I have to copy the link and open a new tab in Firefox to have… (lire la suite)

This only happens when clicking a link from an email in Thunderbird most of the time it is a news platform. I have to copy the link and open a new tab in Firefox to have it work.

Demandé par Simson FireFox il y a 6 mois

Réponse de zeroknight il y a 6 mois

How do I delete the thousands of Recently Bookmarked items

When I open the Manage Bookmarks in Firefox I have thousands (not exaggerating) of recently bookmarked items. How to I delete all of them? I think I turned that feature… (lire la suite)

When I open the Manage Bookmarks in Firefox I have thousands (not exaggerating) of recently bookmarked items. How to I delete all of them? I think I turned that feature off via the browser.bookmarks.showRecentlyBookmarked. I changed it from True to False I have tried deleting them one by one but it seems like they recreate and I am not making any progress deleting. How do I delete all of them?

Thank you.

Demandé par DRC il y a 4 mois

Dernière réponse par cor-el il y a 4 mois

  • Résolu

How to avoid URL & stuff from printing

I want to print a page. But without the header and footer stuff (because it is ugly and I don't want others to see the information). There are a lot of old pages here and… (lire la suite)

I want to print a page. But without the header and footer stuff (because it is ugly and I don't want others to see the information). There are a lot of old pages here and on other places about how to do this. They are unfortunately all deprecated. What is the way to do this as of 2023? OS is Windows, btw.

Demandé par Sylverblack il y a 5 mois

Réponse de zeroknight il y a 5 mois

  • Résolu

Why does my firefox always prefer IPv4, while IPv6 is still available?

My ISP had provided the IPv6 service, edge/chrome/vivaldi are all IPv6 first and working well. Only firefox insists use IPv4, although it could also pass the IPv6 test on… (lire la suite)

My ISP had provided the IPv6 service, edge/chrome/vivaldi are all IPv6 first and working well. Only firefox insists use IPv4, although it could also pass the IPv6 test on https://test-ipv6.com, and the internal test on https://detectportal.firefox.com/success.txt?ipv6 It leads to some webpage extremely slow, even could not be accessed.

I've tried privacy mode, but the problem is still there. IPv6 in about:config is enabled, all related options are default. Is this a bug, or if there is any way could fix it by some special settings?

Waiting for your help, thanks.

Demandé par tempwall il y a 5 mois

Réponse de tempwall il y a 4 mois