Forum communautaire Firefox

What a dirty trick! I updated Firefox to version 136.0.1 to stop all the nagging, and my tabs disappeared! Nothing I could do brought them back. I asked the internet and finally learned about the sidebar, where tiny icons are shown (which I hadn't noticed). Nothing I could do with the sidebar brought the tabs back. Asked the internet again, and finally I found that buried in the Preferences is Browser Layout. When I deselected "Show sidebar," the tabs came back. What a dirty trick to make that the default, with no clue how to undo it! Nothing in the menus or the Help was any help. P.S., I am not a computer novice; I was a systems programmer in my professional life and have been using Firefox for many years.

Hello,

Last night my computer asked me to install an update (not sure if it was Mac or Firefox whose upgrade it was). Although when I restarted, it's closed out all of my firefox windows (does not allow me to restore session), and all of my book marks are also gone.

Is there any way to get these back?

Thanks so much!

I restarted Firefox and noticed my toolbar book marks were missing. In further inspection, I noticed all my bookmarks over many years are missing. This is obviously a disaster. What happened? Is there way to recover this information?

Is it possible to restore firefox to a previous version to recover all my data? After update, all my firefox pages, tabs, bookmarks and history have vanished. Please help me recover or restore. Thank you!

I factory reset my pc and i logged back in to my firefox account and all my saved log ins and book marks are gone did i loose them for ever or is there a way to get them back?

Last week I deleted browser data & cookies (for a Microsoft account I use) & then I accidentally used an incorrect password to login to Facebook & they locked my account. When I tried to change my password they didn't recognize my device, which I've been using for MANY years. They also reject photos of my i.d. & won't tell me why because I'm apparently trying to communicate with an a.i. bot, NOT a human being. P.S. To make things even worse, I was locked out of my phone, which kept asking me for a password that I've NEVER set up. So I had to do a factory reset & lost ALL my data.

I've tried everything I can think of & I'm wondering if it's possible to get at least some of the data back?

Hi, is there a way mozila can help me to retrieve all my remember login ID and password? due to i changing to new laptop and when i sign out it ask me to delete all the old password which i thought is just delete from the laptop instead of my whole login ID and password.

I did your update today - and LOST ALL MY SAVED FOLDERS!! HELP! I have used Firefox for years - and now lost alot of important information.

Need help ASAP to retrieve

Thanks

Ed Duffy [edited phone# and email from public community support forum]

Hi, Firefox said to me that it needed a repair so I did it, but I wasn't aware that it would remove all of my extensions, I really need them they had really important data, crypto wallets etc. I did go into the profile section but it didn't seems to have any extensions. Is there any ways to fix that? Thanks a lot

Hi -

I can't seem to restore my bookmarks. Latest version of Windows crashed my system and had someone helping remotely to restore and revive it which was done.

However, it appears that the "import bookmarks" feature doesn't allow me to import my firefox bookmarks. And I had thought that I had imported them, but now they are no longer available under import bookmarks. And there are no bookmarks available either.

I think something happened with things the remote person was doing but can't verify.

Is there any way to get back a few years worth of work bookmarks? Thank you,

Initially, I set firefox up to NEVER EVER delete my tabs. But for months now, everytime I shut down my laptop and then turn it on, ALL MY TABS ARE GONE!!!! HOW DO I GET MY TABS BACK???? THIS IS DISRUPTING MY BUSINESS EXTENSIVELY!!! WHY DOES FIREFOX NOT KEEP MY TABS????

When my Firefox crashed today, I chose to restore it rather than troubleshoot. When it was done, my bookmarks icon had disappeared. Yet when I go to the individual websites, I can see that each one is still bookmarked. How can I restore the icon that used to be in the toolbar at top? Thank you for any help you can give. I have been using Firefox for many years now and this is the first time I encountered this problem.

Last week my (very old) computer crashed and upon restart, Firefox was displaying the attached error image. I uninstalled and reinstalled Firefox several times in an attempt to get it to work but upon re-installation(s) every tab would just say "Your tab crashed". I was receiving the 'Bad Image' error code for Firefox as well as other software such as my pdf reader and iTunes. I took my computer to my local shop where they told me my computer was running out of memory and so they've installed some more as well as upgrading my 8gb RAM to 16gb.

I'm now able to run Firefox again, and my other software, but I've since lost the profile, with my tabs/bookmarks/history all gone. I'm super ADHD and so was very reliant on my bookmarks and my many tabs to organise my life.

I've tried importing old profiles from an 'Old Firefox Data' folder but none of them have my old bookmarks etc. The 'Old Firefox Data' folder seems to be dated after the crash.

I also did not have a Mozilla account at the time of crash. Is it possible for me to recover any of my old profile data? Any help would be greatly appreciated!