Afficher les questions étiquetées : Afficher toutes les questions
  • Verrouillé

People are trying to get into my account every time I change my password I get a notification saying that's going to someplace else in another town what do I do

Every time I change my password or I try to change my password I get notifications double notifications actually one with an eight digit number one with the six digit num… (lire la suite)

Every time I change my password or I try to change my password I get notifications double notifications actually one with an eight digit number one with the six digit number it's going to the same account but it's also going to another account in another town how do I stop this

Demandé par Stacey jo Mullis il y a 2 semaines

Dernière réponse par Denys il y a 2 semaines

  • Verrouillé

Confirmation code arrives too late

Hi, I'd like to import my bookmarks on a newly installed Firefox system. To do this, I need to log in and enter a verification code. This code arrives by email, but only… (lire la suite)

Hi,

I'd like to import my bookmarks on a newly installed Firefox system. To do this, I need to log in and enter a verification code. This code arrives by email, but only after a few hours. So it's too late to enter it.

Best regards

Friedrich

Demandé par f.blueggel il y a 4 semaines

Dernière réponse par Denys il y a 4 semaines

  • Verrouillé

Dont get the Code for login

Hello, sync and account email i want to login - i know the password but i never get the code for verify to login on my mail. its not in spam, unwanted or anything else.… (lire la suite)

Hello,

sync and account email i want to login - i know the password but i never get the code for verify to login on my mail.

its not in spam, unwanted or anything else. i tried it many times now but i never get any mail so i cant login anymore.

how should i ever get access to my account again? because there is no other way..

Demandé par Larn Inarius il y a 4 semaines

Dernière réponse par Denys il y a 4 semaines

  • Verrouillé

Can't get verification codes emails from Firefox

I have tried 4-5 times today unsuccessfully to setup my Firefox browser on my new Mac laptop. Cannot seem to actually receive any emails from Firefox with the verificatio… (lire la suite)

I have tried 4-5 times today unsuccessfully to setup my Firefox browser on my new Mac laptop. Cannot seem to actually receive any emails from Firefox with the verification codes. Have checked my spam filters, no emails sent there. Nothing sent to other email folders. Made sure accounts@firefox is in my address book. Not forwarded to another email address. And have sent test emails to my account associated with my Firefox account. They come thru successfully. But nothing at all from Firefox. Is there an email problem today from the Firefox servers?

Demandé par Marilyn il y a 1 semaine

Dernière réponse par Denys il y a 1 semaine

  • Verrouillé
  • Archivé

Log into old account that I dont remember the password and dont have the phone for 2 factor authentication

I have had a Yahoo Account since early 2000's until my home network was compromised and they locked me out of all my accounts back in 2021. I waited until the end of 2022… (lire la suite)

I have had a Yahoo Account since early 2000's until my home network was compromised and they locked me out of all my accounts back in 2021. I waited until the end of 2022 or begining 2023 and contacted firefox support via 3rd party who was able to unlock my account once i signed up for a subscription. well that phone was lost and along with access to [" [edited] @YAHOO.COM & ph# ([edited] [edited] associated with the account "] and would like assistance getting back in.

Kind Regards

Daniel Lopez II

Demandé par iminu2deepnow il y a 9 mois

Dernière réponse par markwarner22 il y a 9 mois

  • Résolu
  • Archivé

Sync with Two-Step Authentication protected Google account failed

I discovered that I cannot sync with my google account protected from 2FA. In detail: Numbered list item showing something went wrong page when I am trying to login… (lire la suite)

I discovered that I cannot sync with my google account protected from 2FA.

In detail:

  1. Numbered list item showing something went wrong page when I am trying to login from (about:preferences#sync);
  2. Numbered list item Login successful with another account not protected by 2FA

Note that:

  1. Numbered list item cookie allowed;
  2. Numbered list item using newest version;
  3. Numbered list item protection set to standard;
  4. Numbered list item tried to reinstall firefox

but none of them are successful.

I have also confirm that:

  1. Numbered list item the account is able to sign in from other platform from mozilla(it's the account I'm using now)
  2. Numbered list item there's no (significant) error logged from the F12 console

full F12 message here: ``` GET https://accounts.firefox.com/post_verify/third_party_auth/callback?context=oauth_webchannel_v1&entrypoint=preferences-reverify&action=email&service=sync&client_id=5882386c6d801776&response_type=code&access_type=offline&scope=https://identity.mozilla.com/apps/oldsync+profile&state=Y3UDr2_XIlwjqswEnyjs1g&code_challenge=d3K0xaJKqskxM0DZJugMDgEvVMbgLGmKSuKn0fvK9kM&code_challenge_method=S256&keys_jwk=eyJjcnYiOiJQLTI1NiIsImV4dCI6dHJ1ZSwia2V5X29wcyI6W10sImt0eSI6IkVDIiwieCI6IklnQUFGX0dWSUhtQnQxczdGU1Nya3FFMTZZQ2lZb0FxSFF1R2RoNlJnMmciLCJ5IjoiLU1Gb0VvY0tMU1VVY1dqVlhEeWVkWFUyaEF2N1p3d093akNRUV9wVDhoZyJ9 [HTTP/3 200 143ms]

GET https://cdn.accounts.firefox.com/settings/prod/static/css/main.47bc55cc.css [HTTP/2 200 OK 0ms]

GET https://cdn.accounts.firefox.com/settings/prod/query-fix.js [HTTP/2 200 0ms]

GET https://cdn.accounts.firefox.com/settings/prod/static/js/main.e5e8b95eb0758054510f.js [HTTP/2 200 0ms]

sentry-config-builder Object { msg: "Config setting for sentry.dsn specified, enabling sentry for env prod!" } config-builder.ts:49:9 sentry-config-builder Object { msg: "sentry targeting: prod" } config-builder.ts:63:9 XHRPOST https://accounts.firefox.com/nimbus-experiments [HTTP/3 200 148ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/static-asset-manifest.json [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/zh-TW/main.92b0a10b.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/zh-CN/main.61fb087e.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/en-GB/main.948aff3a.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/en/main.ca2a17d4.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/en-CA/main.105631bd.ftl [HTTP/2 200 0ms]

XHRPOST https://graphql.accounts.firefox.com/graphql [HTTP/3 200 148ms]

GET https://accounts.firefox.com/favicon.ico [HTTP/3 200 0ms]

XHRPOST https://graphql.accounts.firefox.com/graphql [HTTP/3 200 144ms]

webchannel WebChannelMessageToContent { target: Window, isTrusted: true, detail: {…}, srcElement: Window, currentTarget: Window, eventPhase: 2, bubbles: false, cancelable: false, returnValue: true, defaultPrevented: false, … } console.ts:40:19 webchannel WebChannelMessageToContent { target: Window, isTrusted: true, detail: {…}, srcElement: Window, currentTarget: Window, eventPhase: 2, bubbles: false, cancelable: false, returnValue: true, defaultPrevented: false, … } console.ts:40:19 XHRPOST https://graphql.accounts.firefox.com/graphql [HTTP/3 200 143ms]

XHRGET https://api.accounts.firefox.com/v1/totp/exists [HTTP/3 200 142ms]

GET https://cdn.accounts.firefox.com/settings/prod/static/media/moz-logo-bw-rgb.af4ff126cf0c81ef136dc2542f4a5e30.svg [HTTP/1.1 200 OK 0ms] ```

Demandé par Jacky He il y a 8 mois

Réponse de Jacky He il y a 8 mois