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Firefox 17 crashes several times a day since installation. Can I get some help please?????

Since I installed Firefox 17 a couple of weeks ago (I was refusing to update for a long time, and now I see for a good reason!) - it has been crashing several times a da… (lire la suite)

Since I installed Firefox 17 a couple of weeks ago (I was refusing to update for a long time, and now I see for a good reason!) - it has been crashing several times a day, every day. I can't do my work with my internet crashing on me every several minutes and so if this can't be stopped, I'm switching to internet explorer.

Is this a well known issue? how can I fix it quickly (without taking my whole PC apart) ?

any ideas?

thanks

Asked by Aisha il y a 7 ans

Last reply by the-edmeister il y a 7 ans

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Firefox 17.0.1 will not shrink as small as previous releases (Windows 7 op sys). I cannot use it at this point

I keep as many as 18 active windows open at one time, minimized in a row, top to bottom on one of my monitors so the pages are always fresh and available to me by maximiz… (lire la suite)

I keep as many as 18 active windows open at one time, minimized in a row, top to bottom on one of my monitors so the pages are always fresh and available to me by maximizing or re-sizing the window. I use several of these at the same time during the day so tabs simply don't work for me. The latest update of Firefox, 17.0.1 will literally not minimize less than the size of 2.25 of the earlier windows, so less than 1/2 the open windows now fit on my screen. I changed FROM IE to Firefox about 3 years ago for this very reason, and now I've had to change again to Opera, which I honestly dislike. Is there a way around this or will it be fixed in later releases?

Asked by CarlStolz il y a 7 ans

Last reply by dexterphile il y a 7 ans

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Websites with flash photo galleries do not display photos in firefox.

I manage several websites that use the 'expose' photo gallery. Expose uses flash to display photos in the photo galleries. When you go to one of these web sites and click… (lire la suite)

I manage several websites that use the 'expose' photo gallery. Expose uses flash to display photos in the photo galleries. When you go to one of these web sites and click on the photo gallery link, the photos are not displayed, the page shows the gallery buttons but no photos. Using Internet Explorer or Chrome browsers, the photo galleries work fine. Here are 3 web sites to view; www.wishardgallery.com - click on photo gallery www.applemanart.com - click on art gallery www.jewelimages.com - click on any of the gallery links on the left menu

Do the same with IE or Chrome to see the photos displayed.

Asked by bob.bojo il y a 7 ans

Last reply by Antigeek il y a 7 ans

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Phishing With Firefox

I am constantly getting a web page that opens telling me to upgrade Firefox to V 17.2, which I don't even think exists. The URL is http://freshbrowserupdate.com/. Obvious… (lire la suite)

I am constantly getting a web page that opens telling me to upgrade Firefox to V 17.2, which I don't even think exists. The URL is http://freshbrowserupdate.com/. Obviously this is some sort of phishing scam. Why hasn't Mozilla stopped this (at the very least they are using their trademark without permission). And how are they able to pirate the browser to go to this page?

Asked by sdrum49 il y a 7 ans

Last reply by TricksieMoon il y a 7 ans

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Flash Player Not Installing Properly?

Hello, I am having trouble with Flash. I use Firefox (latest version), and was notified this morning that I needed to update my Flash version/plugin/whatever. I go to upd… (lire la suite)

Hello, I am having trouble with Flash. I use Firefox (latest version), and was notified this morning that I needed to update my Flash version/plugin/whatever. I go to update, and it installed just fine (i.e. the install did not give me any error messages). However, I check the version on Adobe's site and the Firefox plugin checker, and it still not only says that I still need to update, but the Adobe website still says I have an old version.

I tried uninstalling/reinstalling the whole Flash program, restarting my computer, and restarting my browser, but they still say that I need to update.

So what is wrong/going on? Adobe's website is saying that Flash is running, and all websites (YouTube, various Flash-based games and items on art sites, Flash-based games, etc) that I suppose would run on Flash are running just fine, so why is Firefox saying I still need to update? Why is the Adobe site saying that I still have an old version?

Here are some screenshots, if it helps explain my problem better: http://oi46.tinypic.com/160rn0l.jpg http://oi50.tinypic.com/wtvgub.jpg (The scrolling text says "Flash Player is running on your computer) http://oi46.tinypic.com/6hkyyw.jpg

EDIT: Also further information, this all started at about 8:30 AM on the East Coast. Also, I did try going to Adobe themselves for help, but the chat support was no help; they told me to use the phone support, which, OF COURSE, costs money that I do not have. Ha.

Asked by ponyparty il y a 7 ans

Last reply by roughbeast il y a 7 ans

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No videos playing in firefox

I am having this issue for over a month or two now, i can't play any videos on any browser, i tried firefox, then IE , then chrome, i re-installed all of them, updated fl… (lire la suite)

I am having this issue for over a month or two now, i can't play any videos on any browser, i tried firefox, then IE , then chrome, i re-installed all of them, updated flash, updated real player, downgraded flash , cleared browsing history,disable hardware acceleration, everything that i could do, but didnt get the issue solved, whenever i open a video on youtube or even dailymotion, the browser would start browsing but then everything would stop and i'd see a black screen , and when i right click on the video , instead of the usual drop down menu of flash... i get other menu with options like " inspect element" , "save" e.tc. please anyone could help ??? btw i have windows x.p , FF 17.0.1, flash 11.5 updated java, installed real player and updated it too ...,,

Asked by fojisb373 il y a 7 ans

Last reply by iamjayakumars il y a 7 ans

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location bar - reducing space btw icons

is there a way to reduce the space btw icons on the "location bar / ?? i think its called this" the bar i am refering to is ABOVE bookmark bar i have roomy bookmark ad-o… (lire la suite)

is there a way to reduce the space btw icons on the "location bar / ?? i think its called this" the bar i am refering to is ABOVE bookmark bar

i have roomy bookmark ad-on now i have so many addons that ended up on my ICON bar / ? location bar, that i want some of them to loose their space.

i thought it was drag one icon to left on the other and they "join" but i must of been dreaming... as that did not work for me.

so is it possible? how?

thankyou in advance.

Asked by seasaltseasalt il y a 7 ans

Last reply by cor-el il y a 7 ans

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Webpage URL shortcuts dragged to desktop no longer show the Firefox icon or any icon. How do I fix this?

Recently when I dragged webpage URL shortcuts to my desktop, they no longer showed the Firefox icon. The icon that appears is the standard white icon with the little squ… (lire la suite)

Recently when I dragged webpage URL shortcuts to my desktop, they no longer showed the Firefox icon. The icon that appears is the standard white icon with the little square and three colored dots that Windows uses for unknown programs although when I double-click on the URL, Firefox does boot up.

I would like to fix this problem so that the Firefox icon will again appear in the URL shortcut. How do I correct this problem?

Windows XP Pro SP3 Firefox 17.0

Asked by Rowanoak il y a 7 ans

Last reply by jigasquid il y a 7 ans

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I have Firefox 17.0.1; will new reset opion just eliminate extentions, or will it eliminate all my plug-ins also?

My problem is that I lost my default search engines in Firefox doing a system restore; I revered the restore and found all my default search engines are missing and can't… (lire la suite)

My problem is that I lost my default search engines in Firefox doing a system restore; I revered the restore and found all my default search engines are missing and can't be replaced.

I will likely try elimining several files in profile I have been instructed to delete. However, I fouind a new way - to use the new reset function in 17.0.1. My concern is that it will not only eliminate extentions (not an issue, have only 2-3); but may also delete/eliminate all my plug-ins which are numberous. Is this correct.

Seems like better solution is to first try to eliminate the files recommended below:

1) You can also delete search.json file and a possible search.sqlite file in the Firefox Profile Folder.

   http://kb.mozillazine.org/Profile_folder_-_Firefox 
   http://kb.mozillazine.org/Unable_to_search_or_add_new_engines 

You can use this button to go to the Firefox profile folder:

   Help > Troubleshooting Information > Profile Directory: Show Folder 

2) another clarification: Hello smagrill, yes the Help > Troubleshooting Information > Profile Directory: Show Folder by cor-el is to find your profile, then inside the profile delete the search.json file (see screenshot how it is) and NO search.rdf file (when put the mouse cursor you will see the JSON file, that's the one you have to delete), and delete also the search.sqlite file.

Please advise on using the reset which saves all my bookmarks but may wipe out every extention and even worse 18 plugins, some essential.

thank you

Asked by smagrill il y a 7 ans

Last reply by cor-el il y a 7 ans

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Firefox 17.0.1 Crashes (Windows 8), how to stop this from happening ALL the time.

I have Windows 8 (full Version) and Firefox 17.0.1 on my laptop. Firefox CONTINUOUSLY crashes. There are no error messages so I do not know the reason why. I have tried… (lire la suite)

I have Windows 8 (full Version) and Firefox 17.0.1 on my laptop.

Firefox CONTINUOUSLY crashes. There are no error messages so I do not know the reason why. I have tried to uninstall FF and reinstall a fresh version and it still happens.

I clear my cache, history and cookies and it happens.

I would love to know why this is happening and/or what can be done to correct or stop this from happening.

Asked by busymother il y a 7 ans

Last reply by purevw il y a 7 ans

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How do I get rid of Firefox Ads that are constantly popping up whenever I click to another website or in the same website?

The moment I open Firefox, a "Firefox" AD pops up. Anytime I navigate Facebook or it's apps a "Firefox" AD pops up! Anytime I go to any website, a "Firefox" AD pops up!… (lire la suite)

The moment I open Firefox, a "Firefox" AD pops up. Anytime I navigate Facebook or it's apps a "Firefox" AD pops up! Anytime I go to any website, a "Firefox" AD pops up! They are genuine "Firefox" ADS, I've checked in your Troubleshoot guide! I can't do anything without these ads interrupting, slowing and stopping up my activity! I've also gone to the "Pop-Ups" page and made sure Firefox is not an "exception" to pop-ups!

Please remove them, it is harassment! I don't want anyone's ADS!

Asked by Lynster1 il y a 7 ans

Last reply by user633449 il y a 7 ans

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Btsearch, avg.name homepage removal

I downloaded the youtube.downloader file under the demonoid bit torrent disguise. Firefox was is my default browser. Even after uninstalling the downloader, the btsearch,… (lire la suite)

I downloaded the youtube.downloader file under the demonoid bit torrent disguise. Firefox was is my default browser. Even after uninstalling the downloader, the btsearch, avg.name kept coming up as my homepage. Antivirus and Malware will not detect this. I started up in safe mode, uninstalled firefox, and used IE as to download firefox again. Problem still existed. I uninstalled again, then did a file search of "Mozilla" on my hard drive. I came across a Mozilla Firefoxoverride config file. I deleted this file reloaded firefox and works fine. All the other support sites take you through the registries, downloading software, etc... blah blah blah. I just wanted to put this out there to help anyone else coming across this annoying problem. This may not fix your issue, but it is a possibility to try.

Asked by Jack il y a 7 ans

Last reply by Jesus.Rodriguez il y a 7 ans

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Arrow buttons for shifting through tabs stop working

On my Linux Ubuntu system with Firefox 17.0.1 (and with several earlier releases, eg 12-16 I think) after a few weeks the tab triangle or arrowhead on one or more Firefo… (lire la suite)

On my Linux Ubuntu system with Firefox 17.0.1 (and with several earlier releases, eg 12-16 I think) after a few weeks the tab triangle or arrowhead on one or more Firefox windows becomes defective. This problem is different from http://support.mozilla.org/en-US/questions/931515 in that if I restart the browser and resume the Firefox session the problem goes away for a while. (Note: I will wait until 05:00 UTC on 28 Dec before restarting FF to clear the current instance of the problem, in case anyone can suggest other relevant tests or data.)

The main symptoms are these: Triple click no longer slides the list of tabs all the way left or right. Double click appears to work once (from an extreme end). Single clicks step the tab list one tab at a time up to near an extreme end but then stop working before the extreme tab becomes visible. The following paragraphs give some more details about the symptoms.

When the problem occurs, tabs for new pages (eg reached by links from the right-most visible tab and opened in new tabs) do not become visible (that is, are not squeezed into the list on the tabs bar). The right-facing triangle, although not grayed out, does not make the tabs for the newly opened pages visible, but seems to have no effect. Clicking the X for the right-most visible tab closes that page and then one of the tabs that are "hidden out to the right" becomes visible, but other tabs out to the right remain inaccessible.

Meanwhile, the tab triangle arrowheads continue to work ok on other FF windows. For example, the left and right tab triangles in this current FF window (where 15 tabs are visible for 17 pages open in the window) are working fine. But in the FF window with the problem (where 15 tabs are visible for 40 pages open in the window) the triangles stop working one tab too soon: they don't give access to the leftmost or rightmost tab.

Note, clicking + (Open a new tab) jumped the list to the right end, with the new tab and an empty page visible; but after I clicked the left triangle three times, so that the new tab scrolled off to the right, no matter how many times I click the right triangle, that tab remains invisible, even though the webpage for it is still visible as the currently selected page. Opening a URL from command line acts the same way.

The system runs Linux 3.2.0-35-generic #55-Ubuntu 12.04.1 LTS x86_64 system with Firefox 17.0.1. I don't remember when I first encountered the problem but believe it was in 2011 (vs 2010) on a Fedora 7 system. Restarting FF has always cleared the problem. The command line "echo session $DESKTOP_SESSION desktop $XDG_CURRENT_DESKTOP; wmctrl -m" produces (in part)

   session ubuntu-2d desktop Unity
   Name: Metacity

"top" shows, in part:

 PID PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND
3033  20   0 2158m 1.1g  38m S    7 28.7   3878:21 firefox

Note, I snipped 1200 lines of text from the Troubleshooting Information because the 50000 bytes in it pushed this post's length over the 30000 byte limit. All of the snipped lines started with "print.tmp.printerfeatures"

Asked by jp7 il y a 7 ans

Last reply by gautambjain il y a 7 ans

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My browser opens to whatever website I last visited, even though I have my settings set to open to my homepage

I go to options, set it up to open to my homepage, and it still opens to whatever page I visited last. I tried clearing my cache as well, no luck. What can I do to make… (lire la suite)

I go to options, set it up to open to my homepage, and it still opens to whatever page I visited last. I tried clearing my cache as well, no luck. What can I do to make my browser open to my homepage every time?

Asked by jneuburger il y a 7 ans

Last reply by cor-el il y a 7 ans

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When I load Mozilla 20.0 why does it load IE instead?

I have downloaded Mozilla 20.0 and have gone through the installation process. When I select to open the application, IE opens up and I don't even have that on my compute… (lire la suite)

I have downloaded Mozilla 20.0 and have gone through the installation process. When I select to open the application, IE opens up and I don't even have that on my computer. I have uninstalled the program and tried to re-install but the same thing happens again.

Can somebody please help me?

Asked by sunshine_au il y a 7 ans

Last reply by jscher2000 il y a 7 ans

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reposition animation when dragging tabs in ff 17

the new animation while dragging a tab to reposition it is horrible. yes it looks "pretty" but its not as functional as it was previously. let me guess ff copied another … (lire la suite)

the new animation while dragging a tab to reposition it is horrible. yes it looks "pretty" but its not as functional as it was previously. let me guess ff copied another chrome feature? i dont use chrome but i would put money on it being a chrome thing. when i have a bunch of tabs open and drag a tab i have a hard time moving the tab X amount of spots because i lose perspective of where the tab started. because of this i end up dragging it around a couple times and clicking different tabs. gets very annoying. searched google and couldnt find anything but im hoping that there an about:config setting that i can set to get the old behavior back with the arrows.

thanks

Asked by jonjonjon il y a 7 ans

Last reply by lm108 il y a 7 ans

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How to prevent firefox to save a file when opening it in a new tab?

When I am trying to just open a file from my e-mail attachments, for example, Firefox automatically saves the file, even if I chose "open in a new tab". As far as I under… (lire la suite)

When I am trying to just open a file from my e-mail attachments, for example, Firefox automatically saves the file, even if I chose "open in a new tab". As far as I understand Firefox should only open the file, not save it to my HD. How can I fix this ?

Asked by Silverapple il y a 7 ans

Last reply by m.d.w. il y a 7 ans

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Facebook not opening correctly in Firefox 17.0.1 in Windows 8

Since i have installed Firefox on Windows 8 in my PC, i am not able to open Face book web site, this is the only web site which is found to be having issues with Firefox … (lire la suite)

Since i have installed Firefox on Windows 8 in my PC, i am not able to open Face book web site, this is the only web site which is found to be having issues with Firefox rest is ok, nowdays i am using chrome for my FB needs but would like for firefox to correct this issue. i am unable to view any thing when opening the website. On the bellow link you can find out the snapshot of my Firefox with FB open, this page does not load further and looks like this way only. kindly help.

http://s9.postimage.org/rheb77b9r/image.jpg

Asked by fahadhafeez il y a 7 ans

Last reply by Gwytherinn il y a 7 ans

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Firefox hanging because of Javascript

In the last few weeks, a lot of my Firefox windows hang for long periods of time - a minute or more. Today it got much worse, where it would hang for ever (defined as ma… (lire la suite)

In the last few weeks, a lot of my Firefox windows hang for long periods of time - a minute or more. Today it got much worse, where it would hang for ever (defined as many minutes until I got tired of waiting and killed it).

After trying many things - It appears to be Javascript related. If I disable javascript - all the sites I go to first complain that javascript is not enabled butthen offer me a javascript free version. I have no hangs with java script disabled. a few sites just won't work with out it - but still no hang. As soon as I re-enable javascript - all my windows hang. I have tried only having a couple tabs open but still they hang. This happens with google mail and Yahoo mail as my base two. But if I open several other windows instead, they hang as well.

I tried downgrading to Firefox 17 - no help there.

I tried updating flash, I tried downgrading flash. No difference.

I have run out of ideas on what to do here.

Asked by gamul1 il y a 7 ans

Last reply by the-edmeister il y a 7 ans