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New icon is intrusive, offensive. Needs to be removed.

I already changed the icon back in Windows, however it still loads the ugly Green Cross washing machine on the taskbar. What possibly possessed somebody to OK this offens… (lire la suite)

I already changed the icon back in Windows, however it still loads the ugly Green Cross washing machine on the taskbar.

What possibly possessed somebody to OK this offensive, violent change to how I can immediately locate and find Firefox?

How do you screw something up so badly? What kind of quality control is going on here in terms of marketing and branding?

Your icon is an orange fox on a blue ball. Not a microwave oven covered with green tape.

The arrogance and stupidity of this random, meaningless change for change's sake suggests the Firefox team has too many graphic artists, too much money, and not enough to do.

Asked by deodand il y a 7 ans

Last reply by SimonOR il y a 7 ans

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I get email already in use and I do not get confirmation emails even after master reset when trying to sync

I have tried all of the options in your support pages . I am not getting emails in order to reset my email. I did a master reset and it still tells me that my "new" ema… (lire la suite)

I have tried all of the options in your support pages . I am not getting emails in order to reset my email. I did a master reset and it still tells me that my "new" email is in use. I do not get emails regarding recovery key change because the email stays the same . I can log in to your normal support page and I have just changed that password - that worked . . I assume that this password is not my master one . . When I did a master reset, where do I go or what do I do after that??

Struggling now for several hours . . .

Asked by Ingajohn il y a 7 ans

Last reply by NoahSUMO il y a 7 ans

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How do I disable the welcome to firefox 15 page

I just upgraded to FF 15 and every time I open my browser it goes thru this search function and then opens a welcome to ff 15 page & wants me to get the mobile browse… (lire la suite)

I just upgraded to FF 15 and every time I open my browser it goes thru this search function and then opens a welcome to ff 15 page & wants me to get the mobile browser. I don't want it and I don't want this page to load every time.

How can I disable it? (in layman's terms please cuz I'm technically challenged. :D )

Thanks!!

I just looked at FF's educated guess at my plug ins & I don't recognize half of them! Do I need them all? If not, which ones can I get rid of & how do I disable them?

Asked by CallyCat il y a 7 ans

Last reply by bentonite il y a 7 ans

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right click, open Link in New Tab stopped working

Right clicking on a link in page and selecting either open link in new tab or window does NOT work. Nothing hapens. Just started the other day. Also cannot use Ctrl and r… (lire la suite)

Right clicking on a link in page and selecting either open link in new tab or window does NOT work. Nothing hapens. Just started the other day. Also cannot use Ctrl and right click. Works in Chrome. Right click and paste, etc work.

Asked by mragjr il y a 7 ans

Last reply by jscher2000 il y a 7 ans

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Firefox update will not open. I reverted to 15.0.1 and it works.

I am running Windows 7. The problem began with update 25.0.1. I completely uninstalled and reinstalled 25.0.1 several times with no success. Quit using Firefox for a … (lire la suite)

I am running Windows 7. The problem began with update 25.0.1. I completely uninstalled and reinstalled 25.0.1 several times with no success. Quit using Firefox for a time, then tried installing 26.0. Still would not run. So I reverted to 15.0.1, and it will run.

Immediately after installing the upgrade, Firefox will run. After rebooting my computer, Firefox will not open. An error "not responding" appears and I have to go into Task Manager to close Firefox.

I have tried everything in your help files that pertains to my computer. I really like Firefox, but am getting a bit frustrated.

Asked by kayelena il y a 6 ans

Last reply by John99 il y a 6 ans

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roboform pro toolbar not showing in new tabs/windows after updating to Firefox 16

I downloaded Firefox v16 yesterday and my roboform toolbar shows on my home page but if i click a hyperlink to take me to a new web page or new tab my roboform toolbar d… (lire la suite)

I downloaded Firefox v16 yesterday and my roboform toolbar shows on my home page but if i click a hyperlink to take me to a new web page or new tab my roboform toolbar disappears.

I have now downloaded firefox v15 as roboform works ok in that and opens up on every new tab or window

I have been in touch with RF but I dont understand what they are trying to tell me to do now as I have tried various things they told me to and its not working

The problem only started when i upgraded to FF16

Asked by bubblefish il y a 7 ans

Last reply by Iamtmo il y a 7 ans

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I've been getting persistent "Adobe Flash 11.4 r402 has stopped working" messages on Mozilla 15.0.1

I've been getting persistent "Adobe Flash 11.4 r402 has stopped working" messages . I am using Mozilla 15.0.1 Is this the fault of the Flash plug-in or Firefox latest ver… (lire la suite)

I've been getting persistent "Adobe Flash 11.4 r402 has stopped working" messages . I am using Mozilla 15.0.1 Is this the fault of the Flash plug-in or Firefox latest version?

Asked by abarshall il y a 7 ans

Last reply by smcc42 il y a 7 ans

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FIREFOX will not permit me to ATTACH A FILE TO A HOTMAIL MESSAGE. This has been a problem for a LONG TIME. PLEASE FIX IT!

FIREFOX will not permit me to ATTACH A FILE TO A HOTMAIL MESSAGE. This has been a problem for a LONG TIME. PLEASE FIX IT! I am forced to use INTERNET EXPLORER if I wish t… (lire la suite)

FIREFOX will not permit me to ATTACH A FILE TO A HOTMAIL MESSAGE. This has been a problem for a LONG TIME. PLEASE FIX IT!

I am forced to use INTERNET EXPLORER if I wish to ATTACH a FILE to my HOTMAIL message.

This problem has been around a LONG TIME. Please put down the BEER and get to work!

Asked by HenryA il y a 7 ans

Last reply by Stringence il y a 7 ans

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PROBLEMS WITH INSTALLING DOWNLOADED FILES OF LATEST ADOBE FLASH PLAYER UPDATE

after downloading the files to update my adobe flash player, I get the "DOWNLOADS" window pop up as it usually does. So I go to "double-click" on it to install the latest… (lire la suite)

after downloading the files to update my adobe flash player, I get the "DOWNLOADS" window pop up as it usually does. So I go to "double-click" on it to install the latest update, BUT NOTHING HAPPENS!!!! No other window popping up to ask my permission or no other window asking me to "RUN". I tried uninstalling and installing again-8 times. Right now I have no idea what Im supposed to do, as everytime I've needed to download before its downloaded AND allowed me to double click in order to install new/latest updates. so I dont have a clue why not now. I have NOT changed any settings from last time either

im using windows vista

Asked by FIREFOX_GIRL il y a 7 ans

Last reply by mabel215z il y a 7 ans

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Firefox 15.0.1 Constant Crashing Windows 7 64bit

I am running Windows 7 64bit, Firefox 15.0.1 and all my addons are up to date. I have two extensions installed - AVG Do Not Track and Adblock. I have eight pluggins insta… (lire la suite)

I am running Windows 7 64bit, Firefox 15.0.1 and all my addons are up to date. I have two extensions installed - AVG Do Not Track and Adblock. I have eight pluggins installed and three are normally disabled - Adobe Acrobat10.1.4.38, Google Update 1.3.21.115(Disabled), Java Deployment Toolkit 7.0.70.10 10.7.2.10, Java(TM) Platform SE 7 U7 10.7.2.10, Microsoft Office 2010 14.0.4761.1000(Disabled), Microsoft Office 2010 14.0.4730.1010(Disabled), Picasa 3.0.0.0, Shockwave Flash 11.4.402.278. I do not want to roll back the display driver because it fixed a display issue that caused a distortion in my monitor. So what are my options? Is it even the display driver? I have included my crash reports to assist in troubleshooting the issue.

Asked by Windowskilledthefox il y a 7 ans

Last reply by cor-el il y a 7 ans

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Firefox 15 'not responding' / hanging all the time and Flash player 11.4 still crashing

I have 2 issues while I'm using Firefox 15 a) flash player 11.4 crashing in Firefox and b) Firefox just not responding for 5/ 10 minutes at a time. I have Firefox 15.1 … (lire la suite)

I have 2 issues while I'm using Firefox 15 a) flash player 11.4 crashing in Firefox and b) Firefox just not responding for 5/ 10 minutes at a time. I have Firefox 15.1 now and the so-called 'patch' for flash player as I'm now on version 11.4 flash player , I've disabled hardware acceleration to no avail and I'm sorry but the' Disabling Protected Mode in Flash' looks very complicated for the average user , and I don't have real-player. I have also tried 'safe mode with extensions disabled , it's OK for a little while but then starts hanging / flash crashing. I have started a new thread as this issue is on-going ( for me anyway) is it possible that the Firefox not responding issue is related to the flash player crashing issue I have because sometimes the two happen at nearly the same time for example Firefox hangs for 5/10 minutes then the flash player crashes ( sometimes Firefox hangs for 5/10minutes and flash player doesn't crash), either way using Firefox has become a nightmare for me these past few months , with all the flash crashes every 10/15 minutes and Firefox not responding every 10/15minutes it takes me forever to do anything on-line. ( I even had a not responding period of 5minutes as I was writing this .) Please any advice how to deal with the crashing of flash all the time and Firefox not responding/ hanging so often . I have included the crash reports IDs below.

Asked by Juxxize il y a 7 ans

Last reply by John99 il y a 7 ans

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FF 15.0.1 repeatedly freezes my entire computer; can't forcequit; need power button to shut down/restart; completely random, not an addon issue.

This is a freeze, not a crash, so I can't submit info to Mozilla. I've been through this in repeated updates, and it's only getting worse. FF used to be stable, now it's … (lire la suite)

This is a freeze, not a crash, so I can't submit info to Mozilla. I've been through this in repeated updates, and it's only getting worse. FF used to be stable, now it's unreliable. I have OS X 10.6.8, fully updated. I have only 2 add-ons: Jave Applet Plug-in 13.8.3 and Shockwave Flash 11.4.402.265. It's entirely random, and usually with an ordinary site, with no video or pop-ups or anything moving. Force-quitting doesn't work; FF shows it's closed in the dock but the window is still open on the screen, and the beachball is spinning. It progressively freezes each app I click on, and finally I have to use the power button to shut down and restart. Again, this is getting worse, not better. I moved to FF because IE and Safari were so bad, but now FF is no better. Thankfully Word seems to save whatever I'm working on if I have to shut down, but email doesn't. With this kind of freeze, I'm not given the option to submit info to Mozilla - everything is frozen, the submit window doesn't even appear.

Asked by roughbeast il y a 7 ans

Last reply by goldfngr il y a 7 ans

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Firefox takes 2-3 minutes to load

Hi there. I've researched this before and have found that: - Launching in safe mode does not help - Resetting Firefox does not help - Reinstalling Firefox does not help I… (lire la suite)

Hi there.

I've researched this before and have found that:

- Launching in safe mode does not help - Resetting Firefox does not help - Reinstalling Firefox does not help

I only have two addons installed, Adblock and LastPass. I'm on a reasonably fast PC, 4GB RAM, 2xPhenom 550 @ 3.5GHz proc.

Asked by Zixtyy il y a 7 ans

Last reply by cor-el il y a 7 ans

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Windows 8 Compatability

I am running Windows 8 Release Preview-Evaluation Copy. Build 8400. Is Firefox compatible with Windows 8? For weeks now, I have been having a problem with downloads and d… (lire la suite)

I am running Windows 8 Release Preview-Evaluation Copy. Build 8400. Is Firefox compatible with Windows 8? For weeks now, I have been having a problem with downloads and delays. On fresh install, I have decent speeds, but after a day or two, speeds bog down. Sometimes to almost non existent One day download speed of 1.2MB/PS, next day, speed drops to 0.2KB/PS. Can you tell me why? I am tired of uninstalling and reinstalling Firefox. I just found out about RESETTING Firefox, but still, why does my speed vary so much?

Asked by rafaelerios il y a 7 ans

Last reply by pequod il y a 7 ans

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Alphabetize hostory and bookmarks

I open Show All Bookmarks, search "." but it does not work correctly F ex the www.mozilla.com appears after a and before b in the list of bookmarks The History listing is… (lire la suite)

I open Show All Bookmarks, search "." but it does not work correctly F ex the www.mozilla.com appears after a and before b in the list of bookmarks The History listing is totally unintelligible Nor can I list them by folder.

Asked by minkowski il y a 7 ans

Last reply by jscher2000 il y a 7 ans