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XULRunner error -

Our organization recently upgraded everyone from standard Firefox to Firefox ESR 115 Several users continually get the following error: XUL Runner "This profile was l… (lire la suite)

Our organization recently upgraded everyone from standard Firefox to Firefox ESR 115

Several users continually get the following error:

XUL Runner

"This profile was last used with a newer version of this application. Please create a new profile.

Users are getting the error even after a new profile has been created.

We have tried uninstalling Firefox both through the Control Panel and using IO Bit uninstaller but the issue persists.

All users are running Windows 10 22H2 64 Bit

Demandé par marlin.stoebner il y a 7 mois

Dernière réponse par cor-el il y a 7 mois

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Why does Firefox delete the "Distribution" folder

Whenever I install a new version of Firefox it deletes the "Distribution" folder (in Windows "C:\Program Files\Mozilla Firefox\distribution"). So I have to keep a backup… (lire la suite)

Whenever I install a new version of Firefox it deletes the "Distribution" folder (in Windows "C:\Program Files\Mozilla Firefox\distribution"). So I have to keep a backup copy in another location so I can restore it.

Why? What is the purpose of doing this? It makes no sense. Is there a configuration setting to stop this?

Demandé par Jerry Attric il y a 7 mois

Dernière réponse par cor-el il y a 7 mois

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Firefox won't open

Hello, Fireox has opened for me for years, but now it won't open! I get this error message: Secure Connection Failed <An error occurred during a connection to packag… (lire la suite)

Hello,

Fireox has opened for me for years, but now it won't open! I get this error message: Secure Connection Failed

<An error occurred during a connection to package.onesearch.org. Peer’s Certificate has been revoked.

Error code: SEC_ERROR_REVOKED_CERTIFICATE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.>

I can see the package.onesearch.org site trying to open BEFORE Firefox, but I am NOT trying to open it! I never even heard of it! Why would a site open at the same time as Firefox?

How do I delete package.onesearch.org from the opening? It is not in my bookmarks.

Thanks for your help.

Jeff K

Demandé par Jeff Konczal il y a 7 mois

Dernière réponse par zeroknight il y a 7 mois

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windows disappear

I had 3 windows open on my laptop, suddenly I only have 1. Where did the other two go??? The tabs aren't even showing up in my history. This is not the first time this… (lire la suite)

I had 3 windows open on my laptop, suddenly I only have 1. Where did the other two go??? The tabs aren't even showing up in my history. This is not the first time this has happened. I am beyond frustrated! Where do they go? How can I get them back? What can I do to stop this from happening????

Demandé par carolleapike il y a 6 mois

Dernière réponse par zeroknight il y a 6 mois

Long time Firefox user here. Had to load Chrome for a given compatiblity. Don't see a option to return Firefox as my default browser. Please advise.

Subject says it. Chrome has taken over as my default browser. Need to keep Chrome on my Win7 PC, but want Firefox 115.2.0 to continue as my default browser. Please advise… (lire la suite)

Subject says it. Chrome has taken over as my default browser. Need to keep Chrome on my Win7 PC, but want Firefox 115.2.0 to continue as my default browser. Please advise how to get back to Firefox as my default...

Demandé par raymond_larue il y a 2 mois

Dernière réponse par jscher2000 - Support Volunteer il y a 2 mois