Firefox Support Forum

Hi,

For some time now, when I download a .pptx, .xlsx og .docx Firefox changes the file format to .pdf when downloading the file. I then have to manually choose the correct app for opening the file, overrule error messages and delete the ".pdf" when re-saving the file even though it recognises it is not really a pdf file.

I've tried to change the Firefox settings, clearing cache, restarting or deleting in config and other small attempts to reboot whatever suddenly started to cause this problem. As far as I can see, it is not an unknown issue, but I've not yet been able to find a solution to my problem, which is getting on my nerves.

Hope you can be of help.

I have looked into settings but found no solution to this issue. Web search results are completely irrelevant to this issue as well. Haven't been able to find a fix for this.

When i am trying to open up an external protocol there is a small delay between when the popup opens and when i can open the link i would like to disable this delay but dont know how to. Thanks in advance

I have noticed a few websites will go to blank pages. Today, while trying to log into my Microsoft account, I was able to enter the login id and then the password, but when I went to enter the website I arrived at a blank page. I tried the control-shift-R fix, from this website, but it was of no value.

How can I change the defalt filename of inserted image from clipboard? I use firefox with local interface language but I don't want it to influence on filename of inserted images. I don't wanna give any clues in work chats, forums etc. which language I use in my browser.

at the top of the page, i get a window that says "This page is slowing down Firefox. To speed up your browser, stop this page. Then it has a box with the word STOP in it.

   what the heck is this and how do i make it go away?  I push the button that says stop, but it starts right up again

Recently, I cleared the cookies and site data from my browser as I'd noticed they were taking quite of lot of space on my harddrive. I thought clearing them would just reset them, but it looks like they were completely wiped instead.

Now, the browser never remembers any login information, so I have to connect to every site I use everytime I open my computer. It's troublesome when some of them have double verification and I have to go through the trouble of checking my email and entering a code everytime. The websites don't ask me to enable cookies again, so I don't know how to make them remember my informations again.

Is there a way to re-enable cookies, or have the websites ask me to enable cookies again?

When using Firefox to access Hulu Hulu does not accept my password though it does let me reset my password. I CAN access Hulu using DuckDuckGo and IE. Have not been able to get through to Hulu.

My email address is [edited] @emal.com....you do not have this for me so I do not get any emails due to this error. You can call me at [removed phone# from public support forum]

Firefox, according to its own Task Manager, shows the browser, not extensions, or particular tabs, using 9GBs of RAM, and 95-120% CPU Usage! This is causing everything to work, as if underwater, typing is slow, hesitates, etc, and opening new tabs sometimes doesn't even happen, and I have to try multiple times, etc. There is no reason Firefox should be using over 100% of my iMac's CPU. Meanwhile, nearly every single open tab is showing less than 1% CPU usage...

I really do want to use this browser, but this kind of memory sucking usage is making really difficult to continue doing.

To whom it may concern, Hi, I haven't been able to access this website for a couple of weeks and have never had any problems opening it in the past. Have contacted the bus company and they do not have any issues at their end. This is the error message I still continue to receive and don't know how to correct:

Unable to connect An error occurred during a connection to www.premierillawarra.com.au. • The site could be temporarily unavailable or too busy. Try again in a few moments. • If you are unable to load any pages, check your computer’s network connection. • If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Hope to hear from you soon

Erika

Hi Mozilla - I just wanted to report some recent phenomena. In the past couple weeks Firefox, and related Private Browsing browser, seem to have developed consistent hangups in fetching data across a pretty wide range of sites. Both my banking sites will not load after logging in to them, just spins and spins. Also some very general searches will not load any results for minutes at a time, I just give up and kill them. I've uninstalled/cleaned/reinstalled latest version, etc, etc. By comparison, these same data fetches in banking sites, etc, work dandy in Duckduckgo browser, which is also a heavy no-trace browser. This ominous to me as I really like Firefox and do NOT want to have to resort to Edge. Duckduckgo browser is very good but doesn't have nearly the menu or favorites sort of features that Firefox does. Can you investigate? This is typical Win 10 system in Lenovo i7, been working like a champ till just recently, no system changes. Thanks.

I using an ASIS Latop model X756U running the Windows 10 Operating System. Firefox is my default browser.

I installed the Opt-Out Google Analytics Extension on 9 June 2024. The intent was identify which of my applications are using Google Analytics by testing them and seeing which ones were broken.

Having done that I removed the Opt-Out Google Analytics Extension from the Firefox Extension list.

Unfortunately the extension remains active and continues to disrupt my browsing experience.

How do I remove this extension permanently?

Dave

I lost my Outlook365 with the latest Windows 10 update. When I reinstalled I went through the preferences to select Firefox as my default browser. I have been using this for years and every time I picked a link in an Email it would open a new tab in my existing browser.

Now, regardless of anything I try it continues to open an new Firefox browser, with pages included since this started on the weekend.

What settings am I needing to make to correct this. I have gone through the config settings and selected 0 in the browser.link.open_newwindow.restriction with no success.

Hi - I updated my Firefox / Mozilla browser yesterday and now all types of downloads are failing. PDFs and EXEs alike. I can't an error that says Failed.

And yet, when I use Chrome or Edge, the downloads work fine, soooo - not sure what is going on.

Can you please assist? Thank you!

Firefox: 127.0 (64-bit) Windows 10