Forum d’assistance Firefox

I have been using firefox for years. My current version is 126.0.1 (64 bit). Within the last couple of months(?) I am unable to reach a website that I use on a semi-regular basis axisgis.com/AshbyMA The problem exists on 3 different devices, an HP laptop running win 10, an older desktop running win 10, and an older mac desktop running Catalina 10.15.7 which apple says is up to date. If I use Safari on the mac the website works perfectly. If I use private browsing on the laptop the website works perfectly. If I use private browsing on the desktop the website works perfectly. On the laptop I ran the firefox in troubleshoot mode and the website still would not work. I cleared the cache on the laptop and the website still won't work. Since the problem occurs on 3 different devices that are not synced to each other I can't believe it is a cookie problem. Rebooting devices makes no difference. I rebooted the Comcast modem and the house router, no change.

Any ideas would be welcome.

Thanks, mike

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is broken. I don't know how to repair this. Please help, it is very frustrating.

I can no longer connect to X ray images using your browser. The links are in EPIC. The X ray system is eUnity. If I can no longer connect I will have to switch browsers.

Your browser says: Secure Connection Failed

An error occurred during a connection to webpacs.cei.med.umich.edu.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Hi there,

On the 23. of Mai I first noticed that I am unable to download any files whatsoever. I tried downloading .exe files and also a .csv file. When I try to download one of these files it appears in the downloads window but immediately goes to the status "Failed". Any retry fails as well.

The same thing goes for extensions. I cannot download any extensions or plugins using my Firefox browser. Since I reinstalled Firefox I can now also not use Plex because Firefox can't install the required plugins.

I will attach screenshots of all the errors I get.

All of the above worked when I tried it on the Edge browser.

Firefox version: 126.0 Windows 11

Things I have tried to fix the issue:

• Use the network connection from my phone instead of my home network
• Disable firewall and windows defender
• Reinstall Firefox
• Refresh Firefox
• Downgrade to version 125.0.1 and 122.0
• Reset router to factory settings
• Flush dns
• Restart PC
• Manually delete profile folder
• Delete temp files
• Change download destination
• Disable "Block dangerous and deceptive content"
• Troubleshoot Mode

Is Firefox using some other temporary folder for downloads?

Any ideas on how to fix this issue would be appreciated.

Thank you.

Been using Firefox and predessors for 30 years. The problem: 1. I login to my Credit Union website "https://www.missionfed.com. 2. I AM able to get through the login and verification process, to the page where my accounts are shown. 3. Click on my checking account, and the icon rolls and rolls, and never gets past this point. 4. Access in this same manner has ALWAYS worked in the past. 5. I disabled all extensions, etc. There was only one anyway. Didn't help. 6. I ran troubleshooting / safe mode. Didn't help. 7. Cleared the cache, etc. Didn't help 7. I called the bank. The moment I mentioned Firefox, THEY SAID, IT'S A NEW PROBLEM WITH FIREFOX, WE'RE TELLING EVERYONE TO USE EDGE OR CHROME INSTEAD. That can't be good? 8. The bank said v.125 works fine and that v.126 is the problem. Any ideas?

I am trying to email a link from chatgpt to my yahoo email account. When I try to open the link I receive the error 500 internal server message. I have emailed links from chatgpt many times before with no problem. Can you advise.

Thank you Barbara Krausher

After up grading to a Mac Studio running Os 14.5, I downloaded the latest Firefox 126.0. I have three other computers with Firefox. The oldest a Mac Pro running 10.13.6 Hi Sierra that works flawlessly. I tried sync and bookmarks came over to the Mac Studio but not any passwords. I tried importing via a .csv file and got the message: Import complete New passwords added: 0 Existing entries updated: 0 Duplicate entries found: 0 Errors 190 (not imported)

Firefox will NOT even save manually entered passwords. I suspect some problem with Sonoma's paranoid security but I cannot find a solution. Any suggestions?

I am trying to sync my addons to another computer. Apparently the addons I have on the primary computer are not synced to the server. The sync-log says "[addon] not syncable: is foreign install." The About Sync addon shows that data for two addons are on the server, one of them About Sync, while I have a lot more on my primary computer. I may have synced the addons from the secondary computer first, so that might explain why the server knows only about two addons.

So I am trying to wipe the addon data from the server and sync the addons from my primary computer. I have signed out all but the primary computer from the Mozilla account. I have tried signing in and out of the Mozilla account and changing the password to wipe the server data, but that does not seem to work.

Wiping the addon data via About Sync > addons > Engine Actions > Wipe addons does not seem to work, either. After syncing About Sync shows that there are two addons on the server again.

What else can I try to wipe the addon data on the server or to sync my addons from the primary to the secondary computer?

my firefox browser switches to how it will look on windows 7 for a split second and back to original view, i run it on windows 11 , also when i run multiple firefox windows minimized side by side it often crashes

Recently my browser will open a Settings tab whenever I click on an autofill dropdown selection. Any autofill selection from username/passwords to simple Name/phonenumber/etc autofills. It's very annoying and I can figure out why it's doing it. How do I make it stop? I'm running Firefox 126.0.1 (64-bit) on a Windows PC.

Why do I need a new profile every single little update? How can I get my saved session, bookmarks, history, open tabs, extensions and preferences from my old profile? Manually copying files from the old profile is not a solution - it's a workaround and not a great one. Lots of things get left behind. Alternatively: what file in my "old" profile do I need to manipulate to trick Firefox into using it with the new version?

I always had one version of Firefox installed. I regularly update the software via Help >> About Still, after every update, I am getting multiple versions of Firefox listed at [Settings/Installed Apps] and [Control Panel/Uninstall or remove apps] on my Win11 23H2 22631.3593 (screenshot attached).

In order to get rid of outdated items from the list, I need to reinstall Firefox completely, but the same thing is happening with every update of Firefox.

Is there a way to resolve this and why is this happening?

Hello, I've chatted with the creators of the add on "Twitter X Ad Blocker" and asked why it isn't working any more. They told me they have an update made and ready but you have not approved it yet. What will it take to get you to approve the update so this will work again?

Thanks, Tracy

Hey,

I have previously exported my bookmarks in an HTML file. When reinstalling Firefox, I tried to import them using the HTML backup file. It says that 309 bookmarks have been found, but nothing changes on the bookmarks bar, still showing the "Import bookmarks" bookmark. These are very important bookmarks I would really like to get back, can you help me please ?

Firefox spawn too many child processess, with cause the browser to freeze.

Proposed solution:

Reduce to absolute minimum the spawn child processess. The value should be set according to the device performance and additionally show allow the user to set manually the limits.

Example: 1 (maximal 3) child process per tab/window

Hello, I have a problem: After an automatic update of the language packs, parts of the Firefox menu (version 126.0) are displayed in EN. Parts in DE. Seems to be related to the update... how can I change this again? I have already changed the language settings. Didn't help...it appeared after an automatic update on May 28. Thanks for an idea :)

Please help me to understand why I keep getting the 'Gah! Your tab just crashed' message. This only started a couple of weeks ago, but is extremely annoying and makes me doubt the integrity of Firefox. The problem can be circumvented (at least for a while) by closing and re-opening Firefox, but I'd prefer not to have to keep doing this.

My system repeated asks if I want Firefox to be my default browser. Equally as many times I have indicated yes but why doesn't it stick? Running Win10 latest update. Please help me get rid of this annoyance.