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I can open this one particular catalog website, click on an item but Firefox nonresponsive to any further clicks about that item

I can open an email or a google search for this particular website, Sundance, click on an item which then opens on my screen but Firefox is unresponsive when I click with… (lire la suite)

I can open an email or a google search for this particular website, Sundance, click on an item which then opens on my screen but Firefox is unresponsive when I click within this item screen for details like available sizes and colors. This is the only site that this has occurred.

Demandé par kira17 il y a 1 jour

Dernière réponse par cor-el il y a 1 jour

I LOVE Mozilla and Firefox! And - have forgotten my password and don't want to lose my stuff with a new one

I was wondering about password recovery, or account continuity when changing a password. I have a new machine at work and want to add my firefox account.... … (lire la suite)

I was wondering about password recovery, or account continuity when changing a password.

I have a new machine at work and want to add my firefox account....

Demandé par rjones3 il y a 1 jour

I can't open Youtube.com. I get a message that says "Did not connect: Potential Security Issue"

Today all of the sudden, one of my computers running Firefox won't connect to Youtube at all. It says security issue with HSTS. It also says there there is nothing I can … (lire la suite)

Today all of the sudden, one of my computers running Firefox won't connect to Youtube at all. It says security issue with HSTS. It also says there there is nothing I can do to resolve it. Surely that can't be true. Youtube runs on every other computer in the office just fine.

Here is a screen capture of the message:

Demandé par kirk2892 il y a 1 jour

  • Résolu

Firefox failed to reopen all the pages & tabs from previous sessions after crash, task manager says Firefox(19)

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report. So I have fired up … (lire la suite)

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report.

So I have fired up firefox again to find only a single page opens up, I have lost probably 16+ pages with multiple tabs on each, been like that for months, I have 32GB memory so there is normally no issues or slowness. However after the crash, even though only a single firefox page is open, windows task manager shows Firefox (20) and if I expand the task, I can see each firefox is taking lots of memory.

So it looks like the old session pages/tabs are still there somewhere but not accessible, I would like to get them back if possible. I went through reseting it to default, disabling the add ons etc but nothing has worked.

Demandé par Sean Stevens il y a 3 jours

Réponse de jscher2000 - Support Volunteer il y a 2 jours

MALWARE POPPING UP

Hi, Just the other day I started getting these popups from "anti virus service" that keeps popping up on my screen. I do not nor never did have McAfee on my system. I di… (lire la suite)

Hi,

Just the other day I started getting these popups from "anti virus service" that keeps popping up on my screen. I do not nor never did have McAfee on my system. I did a deep search, and there is no program on my computer, nor in my startups, nor in my popups allowed relating to this. It is only a problem with Firefox. Any solutions?

Thank you, John

Demandé par m7hpw7j4kh il y a 3 jours

Dernière réponse par jscher2000 - Support Volunteer il y a 1 jour

Firefox is not highlighting and scrolling to text when url contains "#:~:text=highlight this"

Firefox version is: 127.0 (64-bit) My problem is that Firefox seems to be ignoring "#:~:text=highlight this". Maybe there's something under about:config? I can't find… (lire la suite)

Firefox version is: 127.0 (64-bit)

My problem is that Firefox seems to be ignoring "#:~:text=highlight this".

Maybe there's something under about:config? I can't find it.

Thanks

Demandé par Richard Harnden il y a 1 jour

Dernière réponse par jscher2000 - Support Volunteer il y a 1 jour

I avoid sync for security. I do need Firefox browser: what should I NOT do?

Can you suggest any functions or apps that I must or should avoid? It's important that I NOT use a VPN, and that I use 'open-source' in a probably 'shared access' situati… (lire la suite)

Can you suggest any functions or apps that I must or should avoid? It's important that I NOT use a VPN, and that I use 'open-source' in a probably 'shared access' situation. GRM PL

Demandé par GRM il y a 1 jour

Dernière réponse par jscher2000 - Support Volunteer il y a 1 jour

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Update Broke Advanced Options for Undoing 2022 Private Window Visual Changes

Back in October 2022, changes were made to how private windows appear, separating their icon in the OS taskbar, giving it a new icon, and putting a badge on the top right… (lire la suite)

Back in October 2022, changes were made to how private windows appear, separating their icon in the OS taskbar, giving it a new icon, and putting a badge on the top right of the window.

At the time, support threads (such as this one https://support.mozilla.org/en-US/questions/1393494#answer-1542568 ) suggested changing three options to revert these changes: -browser.privateWindowSeparation.enabled -browser.privatebrowsing.enable-new-indicator -browser.privatebrowsing.enable-new-logo I really dislike how these changes look, and so immediately followed this advice. In my advanced options, every one of these is still set to "false" to this day. However, after a recent Firefox update (my current version is listed as 127.0), these no longer seem to have any effect making the new look the only option.

I would strongly prefer to at least re-combine the taskbar icons for standard and private browsing into a single icon. Is there any way to do this in the current update, or is this change permanent going forward? If it is permanent, would reverting to version 126.01 risk losing my current Firefox profile?

Demandé par f-v-k il y a 1 jour

Réponse de jscher2000 - Support Volunteer il y a 1 jour

Not loading

After one of the updates a few months ago, I have started to have trouble with firefox. After a while if I try to open a new tab and type in a link, the tab will try to l… (lire la suite)

After one of the updates a few months ago, I have started to have trouble with firefox. After a while if I try to open a new tab and type in a link, the tab will try to load forever and I will not be able to open any more as doing another tab and typing a new link will have the same problem. I found that at first I could close the browser and reopen it to have the tab fully load and refresh whatever was already open, but after a bit that started to have an issue too. Most times now if I shut down and relaunch firefox within a few minutes the browser will open with all of the tabs open but they are all blank, with no links filled in, pages loaded, or anything. If I close and reopen after that then it only opens with a "new tab" page and everything that was open is lost. None of the more recent updates for firefox have seemed to fix this issue.

Thank you.

Demandé par Necross SkyWing il y a 1 jour

Auto-select address bar in new private window?

Unlike opening a regular new window or even just opening a new private browsing tab in an existing window, when I open a private browsing window, the address bar isn't au… (lire la suite)

Unlike opening a regular new window or even just opening a new private browsing tab in an existing window, when I open a private browsing window, the address bar isn't auto-selected. I know I can use 'Ctrl+L' to select it but that's not a habit I've been able to train yet, and doing so would be much more frustrating than just using firefox in a more intuitive way. How can I change this? Is there anything that can be done? I can't find any relevant setting when digging into the 'about:config' section, nor in any of the regular app settings.

Demandé par yeah this is kaybee il y a 1 jour

primary password

Hello. I have window10. I have primary password which must entered before accessing any site. or the last 3days my computer asks me repeatedly to enter my primary passwor… (lire la suite)

Hello. I have window10. I have primary password which must entered before accessing any site. or the last 3days my computer asks me repeatedly to enter my primary password. and the circle goes on.

So I am unable to use my computer.

I was searching for a support phone number to explain myself better. Sadly I could not find any number. Please help. Thank

Demandé par adelhart il y a 1 jour

Firefox does not load any site

Hi. I just hoped on my computer and firefox seems to not want to load any site. Somehow this support page is the only thing that seems to be working. My other browsers su… (lire la suite)

Hi. I just hoped on my computer and firefox seems to not want to load any site. Somehow this support page is the only thing that seems to be working. My other browsers such as Chrome is working perfectly fine, I'm able to search whatever & watch videos no problem so it does not appear to be a wifi issue...

Everything I search on firefox leads to a blank page that doesn't appear to be loading no matter how long I leave it for. The menu button in firefox does not work either

I've tried: - Restarting the computer several times - Turning off Anti-Virus - Clearing cookies & data

I've attached screenshots of what it looks like whenever I try to search for something... Looking to hear of any solutions you may have!

Demandé par imauxetic il y a 1 jour

Firefox freezes

Windows 10. Have used Firefox for years with no problem. Out of the blue, when Firefox is invoked, it comes up, but the screen dims after a few seconds, an the hourglas… (lire la suite)

Windows 10. Have used Firefox for years with no problem. Out of the blue, when Firefox is invoked, it comes up, but the screen dims after a few seconds, an the hourglass appears and Firefox freezes at that point. I have to use Task Manager to close it. I tried uninstall and that failed. Then I manually deleted the Firexfox program files. When I tried to install the program from Firefox, that failed as well with a window that pops and says there was a problem. Then the install window freezes (!) and again I have to resort to Task Manager to stop the program. What to do to get Firefox running again? Thanks. Bob Ochsman ochsman@gmail.com

Demandé par Bob Ochsman il y a 1 jour

IS THIS FROM FIREFOX, AS IT STATES IT IS, OR IS THIS A SCAM?

I went to this site, no worries, nothing there but asks you to click...which you should not do. It says to copy the fix and paste it into the windows shell... sounds obvi… (lire la suite)

I went to this site, no worries, nothing there but asks you to click...which you should not do. It says to copy the fix and paste it into the windows shell... sounds obvious, it's a scam. Except, this is a major funding company.

So the question is, is this legit from firefox? Or is that what? Go to myforwardsavings.com and you'll see what i mean. Or, see image i have included.

Hopefully someone up the chain in firefox can let me know. As i intend to report them if this is nefarious. Thank you.

Demandé par jeff_branca il y a 2 jours

Dernière réponse par TyDraniu il y a 1 jour

ERROR IN BIDDING PROCESS

When i open https://provider.transporteg.com/ this website and login in the portal this is not showing the bidding running time and processing time . please solve th… (lire la suite)

When i open https://provider.transporteg.com/ this website and login in the portal this is not showing the bidding running time and processing time . please solve this.

Demandé par jammu punjab tpt co il y a 1 jour

New York Times login

I have been reading the NYTimes on Firefox for a long time, but it appears that I got logged out without knowing it. I could not log back in even though I used the corre… (lire la suite)

I have been reading the NYTimes on Firefox for a long time, but it appears that I got logged out without knowing it. I could not log back in even though I used the correct email address and changed my password twice. I can log in on other browsers using my latest password. I called the Times and the person with whom I spoke, after trying to get me logged in, finally said that this is a known problem with Firefox. He did not have any idea about the cause or what I could do; he simply told me to use another browser. I use Firefox for almost everything and this is, to say the least, an inconvenience--for instance, if the Times sends me a link to an article by Thunderbird (which is my email program), I can't read the article but have to find it on another browser. Are you aware of this problem? Do you have any suggestions for how I might log in despite it? Do you know the cause of the problem and whether Mozilla is trying to fix it?

Demandé par rdbulkley il y a 2 jours

Dernière réponse par cor-el il y a 2 jours