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Having downloaded every version of Firefox since it was first installed, the updates never show, system acts as if it was 3.0, not 29.0.

Publié

I have never been able to get the updated Firefox version to read, so I am on AOL Basic Mail, because they don't support the old version, which has been replaced and updated 30 times, if not more. I need to get this to show in my system and I have not been able to get it to happen. Is there an override or something that I need to do when I update, because the system doesn't want to do it.

I have never been able to get the updated Firefox version to read, so I am on AOL Basic Mail, because they don't support the old version, which has been replaced and updated 30 times, if not more. I need to get this to show in my system and I have not been able to get it to happen. Is there an override or something that I need to do when I update, because the system doesn't want to do it.

Solution choisie

Wow, haven't seen one of these problems in a while!

Your useragent is stuck at 3.6.16 due to a extension which added stuff to UA at time. Firefox 4.0 and newer UA's are not affected this way.

The user agent is corrupted by Fast Browser Search (FBSMTWB) and that identifies you as Firefox/3.6.17

Your User Agent:

   User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.16) Gecko/20110319 Firefox/3.6.16 ImageShackToolbar/5.2.5 FBSMTWB

You can visit the link below to restore your user agent:

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Détails additionnels sur le système

Plugins installés

  • Shockwave Flash 13.0 r0
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.06
  • Displays Java applet content, or a placeholder if Java is not installed.
  • 5.1.20913.0
  • Office Live Update v1.0
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Amazon MP3 Downloader Plugin 1.0.17
  • iPhoto6

Application

  • Agent utilisateur : Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.16) Gecko/20110319 Firefox/3.6.16 ImageShackToolbar/5.2.5 FBSMTWB

Plus d’informations

Moses
  • Moderator
459 solutions 3607 réponses

Solution choisie

Wow, haven't seen one of these problems in a while!

Your useragent is stuck at 3.6.16 due to a extension which added stuff to UA at time. Firefox 4.0 and newer UA's are not affected this way.

The user agent is corrupted by Fast Browser Search (FBSMTWB) and that identifies you as Firefox/3.6.17

Your User Agent:

   User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.16) Gecko/20110319 Firefox/3.6.16 ImageShackToolbar/5.2.5 FBSMTWB

You can visit the link below to restore your user agent:

Wow, haven't seen one of these problems in a while! Your useragent is stuck at 3.6.16 due to a extension which added stuff to UA at time. Firefox 4.0 and newer UA's are not affected this way. The user agent is corrupted by Fast Browser Search ('''FBSMTWB''') and that identifies you as Firefox/3.6.17 Your User Agent: <b> User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.16) Gecko/20110319 Firefox/3.6.16 ImageShackToolbar/5.2.5 FBSMTWB </b> You can visit the link below to restore your user agent: *https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible#w_firefox-is-showing-the-wrong-user-agent

Auteur de la question

This is like a whole different world ... I get to use the Big-boy mail instead of Basic. Going to have to get used to it. Thanks for the immediate help. Much appreciated.

This is like a whole different world ... I get to use the Big-boy mail instead of Basic. Going to have to get used to it. Thanks for the immediate help. Much appreciated.