Constant crashing.
Firefox is constantly crashing in random intervals between 1-5 minutes. I have followed many forum answers and crash guides, but to no avail. I have tried:
- Both uninstalling and disabling ALL addons/themes/extensions
- Resetting my Firefox profile/settings to default
- Re-installing Firefox (and deleting the Firefox folder located in Program Files)
As well as clearing cache, history etc.
Crash reports:
bp-23e79e16-40cc-418b-9490-34e6f2140303
bp-3b230890-50fc-4012-8d4c-b4f162140303
bp-7dbdccc9-d3d4-461e-9ab3-9dfdf2140302
bp-07740b74-846a-4d2a-8ac4-b9d152140302
bp-82c7dd55-5f3a-46eb-aa42-77ba22140302
Can somebody help?
Modifié le
Toutes les réponses (4)
Four of those reports have the same signature, and those constitute half of the reports for that signature in the past 7 days, so those may be unique to your configuration.
It seems that your extensions were enabled on all 5 of those reports. Could you try disabling everything except Adblock Plus and see whether that makes any difference in how long Firefox runs without a crash?
Open the Add-ons page using either:
- Ctrl+Shift+a
- orange Firefox button (or Tools menu) > Add-ons
In the left column, click Extensions.
Hi, sorry about that. I thought it may only be relevant to attach the last 5 crash reports. Nevertheless, here's a report from safe mode from earlier today:
bp-81aa146f-03e1-4180-bae2-a25b22140301
And another with only my theme active:
bp-ff7ebcb0-c79f-45a9-85ab-4473d2140301
It still crashes in safe mode, with all add-ons & extensions etc disabled. And it makes no difference.
Modifié le
I wonder whether Firefox is choking on a particular page that you're visiting. Could you try a new profile (this will leave your current settings undisturbed).
A new profile will have your system-installed plugins (e.g., Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions, or other customizations. It also should have completely fresh settings databases and a fresh cache folder.
Exit Firefox and start up in the Profile Manager using Start > search box (or Run):
firefox.exe -P
Any time you want to switch profiles, exit Firefox and return to this dialog.
You'll click the Create Profile button. I recommend using the default location suggested (in other words, don't click the button to select a different folder). Then start Firefox in the new profile you created.
Is Firefox any more stable??
What if you start Firefox to a blank page instead of the built-in Firefox home page? To do that, exit Firefox and type or paste the following in the Start > search box (or Run):
firefox.exe "about:blank"
When returning to the Profile Manager, you might be tempted to use the Delete Profile button. But... it's a bit too easy to accidentally delete your "real" profile, so I recommend resisting the temptation. If you do want to clean up later, I suggest making a backup of all your profiles first in case something were to go wrong.
It doesn't seem to happen on any particular pages, I've done a butt load of test and attempts at different things before I posted here.
I do know the works of a new profile (I am quite experienced with computers, so for reference sake you don't have to explain every little thing :P)... I will try a new profile later on and get back to you.
As with starting with a new tab, I've tried that as well to no avail.