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Cannot update my Firefox and some of programs say I need to

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You TUbe is saying I will be able t0 access it if I do update my firefox and when I go update page and click up date nothing happens. I have done this several times in last two days but I do not get a dialog box or anything and every time I click on update it is like a rotating web page update carries me to another page and then another then back to update.

You TUbe is saying I will be able t0 access it if I do update my firefox and when I go update page and click up date nothing happens. I have done this several times in last two days but I do not get a dialog box or anything and every time I click on update it is like a rotating web page update carries me to another page and then another then back to update.

Solution choisie

This is what this forum "read" as the browser you used to start this questions thread.

User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.2) Gecko/20100316 AskTbWCLV5/3.15.25.44892 Firefox/3.6.2 GTB7.1 ( .NET CLR 3.5.30729; .NET4.0E)

Both the Ask Toolbar and the Google Toolbar extensions may have "locked" your User Agent string on to the old Firefox 3.6.2 version, and every website you go to will think you are using Firefox 3.6.2.

http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default

Type about:config in the URL bar and hit Enter.
If you see the warning, you can confirm that you want to access that page.

Type general.useragent in the Filter line at the top.

Right-click and use Reset for any preference that appears bold and is "user set".

Then restart Firefox.

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Détails additionnels sur le système

Plugins installés

  • npsitesafety
  • Shockwave Flash 11.9 r900
  • Zeon PDF Plugin For Mozilla
  • ActiveTouch General Plugin Container Version 105
  • Office Plugin for Netscape Navigator
  • Default Plug-in
  • 6.0.12.732
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • Citrix Online App Detector Plugin
  • Adobe Shockwave for Director Netscape plug-in, version 12.0
  • iTunes Detector Plug-in
  • MapsGalaxy Installer Plugin Stub for 32-bit Windows
  • GEPlugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • MindSpark Toolbar Platform Plugin Stub for 32-bit Windows
  • 5.1.20913.0
  • Virtual Earth 3D 4.00090316005 plugin for Mozilla
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Updater pluginhttp://pack.google.com/
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • Rhapsody Player Engine Plugin
  • Google Update
  • Classic Java Plug-in 10.25.2 for Netscape and Mozilla

Application

  • Agent utilisateur : Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.2) Gecko/20100316 AskTbWCLV5/3.15.25.44892 Firefox/3.6.2 GTB7.1 ( .NET CLR 3.5.30729; .NET4.0E)

Plus d’informations

iamjayakumars 489 solutions 5951 réponses

Ya, your using older version of Firefox 3.6.2, now the latest version is Firefox 24.

Download the Firefox and upgrade it.

Ya, your using older version of Firefox 3.6.2, now the latest version is Firefox 24. Download the Firefox and upgrade it. *www.mozilla.org
user693271 17 solutions 193 réponses

Hello,

  1. Download manually the latest Desktop version of Firefox from https://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
  3. Now, go ahead and install Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

Please report back to see if this helped you!

Thank you.

Hello, #Download manually the latest Desktop version of Firefox from [https://www.mozilla.org/en-US/firefox/fx/#desktop https://www.mozilla.org] and save the setup file to your computer. #After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu). #Now, go ahead and install Firefox: ##Double-click the downloaded installation file and go through the steps of the installation wizard. ##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button. Please report back to see if this helped you! Thank you.

Auteur de la question

No help still goes from Update to sign up for newsletter then nothing and I have signed up for newsletter but I need a new download and all I get is the circle of update- download-newsletter-update- upgrade-download etc.

No help still goes from Update to sign up for newsletter then nothing and I have signed up for newsletter but I need a new download and all I get is the circle of update- download-newsletter-update- upgrade-download etc.

Auteur de la question

That does not work when I go there ask me to sign up for newsletter which I have and no download. Says download finished but it did nothing

That does not work when I go there ask me to sign up for newsletter which I have and no download. Says download finished but it did nothing
user693271 17 solutions 193 réponses

I don't understand, did you download the Firefox from the links we give you?

Click here to download the latest version of Firefox.

I don't understand, did you download the Firefox from the links we give you? [https://www.mozilla.org/en-US/firefox/fx/#desktop Click here to download the latest version of Firefox.]

Modifié le par user693271

Auteur de la question

Yes and when I ask to download at that page all I get is sign up for newsletter and nothing downloads after I have signed up for Newsletter twice thinking once I did that I would be able to download but nothing. Getting very frustrating and I like fire fox

Yes and when I ask to download at that page all I get is sign up for newsletter and nothing downloads after I have signed up for Newsletter twice thinking once I did that I would be able to download but nothing. Getting very frustrating and I like fire fox
user693271 17 solutions 193 réponses

Can you try to download Firefox from a diferent browser?

Can you try to download Firefox from a diferent browser?
the-edmeister
  • Top 25 Contributor
  • Moderator
5397 solutions 40132 réponses

Solution choisie

This is what this forum "read" as the browser you used to start this questions thread.

User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.2) Gecko/20100316 AskTbWCLV5/3.15.25.44892 Firefox/3.6.2 GTB7.1 ( .NET CLR 3.5.30729; .NET4.0E)

Both the Ask Toolbar and the Google Toolbar extensions may have "locked" your User Agent string on to the old Firefox 3.6.2 version, and every website you go to will think you are using Firefox 3.6.2.

http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default

Type about:config in the URL bar and hit Enter.
If you see the warning, you can confirm that you want to access that page.

Type general.useragent in the Filter line at the top.

Right-click and use Reset for any preference that appears bold and is "user set".

Then restart Firefox.

This is what this forum "read" as the browser you used to start this questions thread. User Agent: '''Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.2) Gecko/20100316 AskTbWCLV5/3.15.25.44892 Firefox/3.6.2 GTB7.1 ( .NET CLR 3.5.30729; .NET4.0E)''' Both the Ask Toolbar and the Google Toolbar extensions may have "locked" your User Agent string on to the old Firefox 3.6.2 version, and every website you go to will think you are using Firefox 3.6.2. http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default Type '''about:config''' in the URL bar and hit Enter. <br /> ''If you see the warning, you can confirm that you want to access that page.'' Type '''general.useragent''' in the Filter line at the top. Right-click and use '''Reset''' for any preference that appears '''bold''' and is "user set". Then restart Firefox.