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Cannot save images of any kind but firefox say its saved

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I have been using Firefox since you guys started & never had a problem till now. I cannot save any images from any website no matter what the type & it is only happening on Firefox & it started when I upgrade to Ver. 20 which by the way I HATE....I prefer the older version so I loaded that back onto my computer BUT THE PROBLEM IS STILL THERE. It is only happening on FIREFOX cause I downloaded these images using Internet Explorer which actually is easier now to use than your new Ver. 20.......

Anyway if I click on image & then "save as" & tell it where to download....it goes through the process & even shows up in the download window like it has downloaded....but if you click on the download window to see the image...nothing happens.....if you go to the file where you downloaded the image to, the file is NOT there??????? Now like I said this started after it updated to version 20...I now have Version 3.6.8 loaded....cause I do not want this new version 20....I am an old man, I have Windows Vista Ultimate on my desktop.....and I do not like the layout of 20 & it is very hard to do anything....anyway can you TELL ME PLSSSSSSSSSSSSSSSSSSSSSSSSS what is going on & why did this all happen & the big thing.....HOW THE HECK DO I FIX IT PLSSSSSSSSSSSSSSSSSSS.......

thank you...William

I have been using Firefox since you guys started & never had a problem till now. I cannot save any images from any website no matter what the type & it is only happening on Firefox & it started when I upgrade to Ver. 20 which by the way I HATE....I prefer the older version so I loaded that back onto my computer BUT THE PROBLEM IS STILL THERE. It is only happening on FIREFOX cause I downloaded these images using Internet Explorer which actually is easier now to use than your new Ver. 20....... Anyway if I click on image & then "save as" & tell it where to download....it goes through the process & even shows up in the download window like it has downloaded....but if you click on the download window to see the image...nothing happens.....if you go to the file where you downloaded the image to, the file is NOT there??????? Now like I said this started after it updated to version 20...I now have Version 3.6.8 loaded....cause I do not want this new version 20....I am an old man, I have Windows Vista Ultimate on my desktop.....and I do not like the layout of 20 & it is very hard to do anything....anyway can you TELL ME PLSSSSSSSSSSSSSSSSSSSSSSSSS what is going on & why did this all happen & the big thing.....HOW THE HECK DO I FIX IT PLSSSSSSSSSSSSSSSSSSS....... thank you...William

Détails additionnels sur le système

Plugins installés

  • Default Plug-in
  • Shockwave Flash 11.7 r700
  • Yahoo Application State Plugin version 1.0.0.7
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.6

Application

  • Agent utilisateur : Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 (.NET CLR 3.5.30729)

Plus d’informations

philipp
  • Top 25 Contributor
  • Moderator
5269 solutions 23294 réponses

hey william, first of all please Update Firefox to the latest release again as soon as possible, since it will contain fixes for dozens of known security vulnerabilities - continuing with firefox 3.6.x will put the integrity of your system and your personal data at risk!

afterwards please go through the troubleshooting steps described at What to do if you can't download or save files - or simply reset firefox which probably can address the issue quickly...

you might also be interested in the following article to find your way around in the current versions: Common questions after upgrading from Firefox 3.6

hey william, first of all please [[Update Firefox to the latest version]] again as soon as possible, since it will contain fixes for [https://www.mozilla.org/security/known-vulnerabilities/firefox.htmlmany dozens of known security vulnerabilities] - continuing with firefox 3.6.x will put the integrity of your system and your personal data at risk! afterwards please go through the troubleshooting steps described at [[What to do if you can't download or save files]] - or simply [[Reset Firefox – easily fix most problems|reset firefox]] which probably can address the issue quickly... you might also be interested in the following article to find your way around in the current versions: [[Common questions after upgrading from Firefox 3.6]]
cor-el
  • Top 10 Contributor
  • Moderator
17277 solutions 156161 réponses

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files. Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work. See: *http://kb.mozillazine.org/Unable_to_save_or_download_files *browser.download.manager.scanWhenDone