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Forgot my password, can't get Firefox to send me a link to reset it.

Publié

I've forgotten my password. I requested a link to reset it and was told that one was being sent to the email address Firefox has on file for me, but nothing arrived either in my inbox or my spam filter. I had to come up with another account to ask this question, but I'd really like my old account back, if possible.

I'm using Windows7 and Firefox 19.0.2.

Solution choisie

You should post a new thread on the SUMO Community Discussion contributors forum at https://support.mozilla.org/en-US/forums/contributors

The title of the new thread should be similar to "[ATTN: Admin] Need help resetting my password" and you should repeat the information you posted here.

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Détails additionnels sur le système

Plugins installés

  • Next Generation Java Plug-in 10.17.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.6 r602
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.02
  • 5.1.20125.0
  • Yahoo Application State Plugin version 1.0.0.7
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • Agent utilisateur : Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0

Plus d'informations

AliceWyman
  • Top 25 Contributor
  • Moderator
191 solutions 1967 réponses

Solution choisie

You should post a new thread on the SUMO Community Discussion contributors forum at https://support.mozilla.org/en-US/forums/contributors

The title of the new thread should be similar to "[ATTN: Admin] Need help resetting my password" and you should repeat the information you posted here.

Auteur de la question

Thank you.