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At YAHOO: "Sorry, comments didn't load correctly; things may not work." Spinning circle ... IE works correctly.

  • 2 réponses
  • 18 ont ce problème
  • 171 vues
  • Dernière réponse par mitchell1568

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AT YAHOO comment section: "Sorry, comments didn't load correctly; things may not work." I get a spinning radial circle - failing to load comments. Firefox 8 worked fine. Help?

AT YAHOO comment section: "Sorry, comments didn't load correctly; things may not work." I get a spinning radial circle - failing to load comments. Firefox 8 worked fine. Help?

Solution choisie

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

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Solution choisie

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

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To cor-el, I followed your suggestions and ultimately through the process of elimination found the problem. One of the add-ons, "Do Not Track Plus" was the culprit! In that add-on under settings a presentation of all of the sites "blocked" appear. By un-checking the "Facebook Connect button" voilà! Problem solved. The Yahoo comment tab now loads and works correctly.

cor-el - Thanks for your help and consideration. I very much appreciate it. You're a champ! ~ mitchell1568