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Can't get a picture to upload in the browser for Plent of Fish?

  • 1 réponse
  • 7 ont ce problème
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  • Dernière réponse par user633449

pprice16
pprice16
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I am trying to use their advertising program and I am using Foxfire browser and when I am in the Plenty of Fish program there is a place to upload a picture (browser) I click on it and find my picture on my computer and the image will not show up in the program. I have tried all I know. Thanks for your time.

I am trying to use their advertising program and I am using Foxfire browser and when I am in the Plenty of Fish program there is a place to upload a picture (browser) I click on it and find my picture on my computer and the image will not show up in the program. I have tried all I know. Thanks for your time.

Toutes les réponses (1)

user633449
user633449
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First, try to update Firefox 12. Test there again.

If that does not work, Try to start Firefox in Safe mode. This mode disables all extensions, user customizations, hardware acceleration, etc. temporarily for diagnostic and troubleshooting. If Firefox works fine in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker. Once you do, you can disable that add-on and report the issue to that add-on's developer.

A few other basic trouble shooting things you can try is this: Run all Windows Updates, install all needed service packs, etc.

Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers.

Update all your plugins (Flash, Java, etc.): http://www.mozilla.org/plugincheck/.

Download and Install MalwareBytes Anti-Malware, run a full Scan. http://www.malwarebytes.org/. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections.