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Browser setting change error report

Publié

Receiving browser setting change error message about every ten minutes.

"An unknown change was detected on your browser's search settings" There are two options to check. 1- Keep your current settings. 2-I am aware of the changes & approve it.

I can select either option and then click on the yes button, but the system does not respond. It will not let me close the window by clicking on the X in the right-hand corner. The only way to delete it is to close the window on the task bar

Solution choisie

Tobbi,

Thanks for the link for resolving my problem. The problem was with one of the add-ons. It was the toolbar that I thought I had deleted, but found that it was still active in the add-on list. Deactivating it solved the problem. I had since deleted it.

Roger

Lire cette réponse dans son contexte 9

Détails additionnels sur le système

Ceci est arrivé

Chaque fois que Firefox s'ouvre

Cela a commencé quand…

A toolbar downloaded that I did not want. I deleted and removed the tool bar

Plugins installés

  • Shockwave Flash 11.2 r202
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.2
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Coupons, Inc. Coupon Printer DLL
  • Foxit Reader Plug-In For Firefox and Netscape
  • Cooliris embedded in a tab
  • npsnapfish
  • 1.7.0059.1
  • np-mswmp
  • Office Plugin for Netscape Navigator
  • ActiveX Container Plugin

Application

  • Agent utilisateur : Mozilla/5.0 (Windows NT 5.1; rv:11.0) Gecko/20100101 Firefox/11.0

Plus d'informations

Have tried to reset Firefox in advanced options with no results.

Tobbi
  • Moderator
67 solutions 450 réponses

Hello,

this doesn't appear to be a default Firefox message. Please see if this helps you: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Next thing I'd therefore try is the Safe Mode: Troubleshoot Firefox issues using Safe Mode.

Cheers! --Tobbi

Modifié le par Tobbi

Solution choisie

Tobbi,

Thanks for the link for resolving my problem. The problem was with one of the add-ons. It was the toolbar that I thought I had deleted, but found that it was still active in the add-on list. Deactivating it solved the problem. I had since deleted it.

Roger

rogerpb 1 solutions 2 réponses

Réponse utile

rogerdstx,

It would be helpful if you would indicate the name of the toolbar which was the source of the problem! It seems every program I download wants to download a toolbar and goodness knows what else. Sometimes they do so without even asking, I think. Mostly they have tabs for facebook, twitter, and many other items I do not want. I think we have a right to know what program (s) produce the error message "an unknown change" quoted in full in the original message. Perhaps if we knew, the offenders could be persuaded to mend their ways. Otherwise we can expect a further dozen messages or more per week saying "I have this problem, too"

rogerpb