Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Continual request to upgrade. even though I have gon thru process more than once

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par cor-el

dshnk86
dshnk86
more options

Over the last few weeks I have been continually ask to upgrade to the latest version. I have done this more than once. just a few days ago and I am still getting request..Whts up?

Over the last few weeks I have been continually ask to upgrade to the latest version. I have done this more than once. just a few days ago and I am still getting request..Whts up?

Toutes les réponses (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

You can find the latest Firefox releases here:

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.