Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Firefox will not play Youtube videos

  • Aucune réponse
  • 17 ont ce problème
  • 10 vues
more options

Recently I have not been able to play YouTube videos with my Firefox browser.

Whenever I start the video I get a black screen that says "An error has occurred. Please try again later.

This occurs when I am on the youtube.com site and when youtube videos are posted on social sites such as facebook and linkedin.

I have cleared my cache but that has not fixed the problem.

Please help as I have had to open chrome to play any youtube videos that I want to watch.

Also I am able to play all other video formats such as vimeo.

Thanks!