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My Firefox chashes, i can´t kill it with task manager of windows, and can't shutdown my computer, i must reset my computer.

Folivas
Folivas
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This situation was when i was reading my Gmail.

This situation was when i was reading my Gmail.

Toutes les réponses (1)

palaceguard247
palaceguard247
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I just had the same problem (this is actually the 3rd or 4th time in fact). I'm running Windows 7 and Firefox 8. While I don't have a fix for the problem (i.e. the cause), I do have a solution that seemed to work for me.

  1. Open taskmgr.
  2. End process tree for "firefox.exe" (I know, it doesn't work but do this step anyway.)
  3. End process tree for "explorer.exe" (this will make your screen blank except for your wallpaper since you just killed windows explorer.)
  4. ctrl+alt+delete and re-open taskmgr.
  5. Click "File" -> "New Task (Run...)"
  6. In the field to the right of "Open:", type "explorer"
  7. Click "OK" (or, press enter)

This will restart windows explorer and when I re-opened taskmgr, Firefox was no longer listed and I was able to restart Firefox.

Hope this helps. Merry Christmas.

~palaceguard247