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Why is every new tab I open (not each new webpage, which comes up with my home page, just the tabs) immediately going to a site called "Searchqu.com" which I've never heard of before and deleting and reinstalling firefox hasn't gotten rid of?
I've tried resetting things, I told firefox to forget all my stuff when I deleted it and reinstalled it and this thing still isn't gone. I'm not a technical person and I don't really understand any of it.
This could be due to a Firefox add-on or malware affecting your system.
- To check if the problem is due to an add-on, start Firefox in Safe Mode. See these articles for instructions on Safe Mode: Troubleshoot Firefox issues using Safe Mode and Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.
- If the first step does not help, scan your system for malware. This section lists some of the spyware removal tools: Spyware on Windows.
Toutes les réponses (9)
I uninstalled searchqu by finding it in control panel under 'windows searchqu toolbar' but that didn't stop it opening up evertime I opened a new tab, However, then I noticed when the searchqu page is open, under the search bar there is a link that says 'disable new tab' or something to that effect (I forget). After clicking that each new tab is a blank webpage, just what I wanted :D
ive managed to uninstall and erase ilivid and banboo, the next problem im struggling with is, when i open a new tab (it shows the default i want) and i type a word to search in the top bar (where you'd usually type your internet address - sorry not computer savvy :)), it still uses search qu.... ive tried probably everything to track down where it is located and why it does this, i reset my internet settings etc, still does the same. is it still hiding somewhere on my system??
i did a malware scan and the names popped up but they weren't pointed out as threats and i couldnt remove them from the box they were showing in.. maybe this will help someone to point me in the right direction, or someone who may need this: so it showed (i checked where the files were located from that window in my anti-virus program). in anyway, it showed as being under a numbered file in my program files?? but i looked there and it seems to be hidden. perhaps this is the last bit? any suggestions on how to find this "hidden" file?
None of those things helped me but I was able to find http://deletemalware.blogspot.com/2011/05/how-to-remove-searchqu-uninstall-guide.html and it gives an easy step by step solution for Internet Explorer, Mozilla Firefox, and Google Chrome. It worked instantly for me. I hope it helps!
Thank you Bumblebeez, you are the last solution....
It fixed on my Windows7. After closing all browsers, I had to: 1. Uninstall all references to iLivid and bandoo in Control Panel 1a. Found 2 references: one started with Windows iLivid (see other replies for exact name) 2. Program Files (x86) > found 2 folders with iLivid in them (one started with Windows iLivid) 2a. Right click on folder(s) with iLivid in name> delete 2ai. Must allow Admin Privileges 2b. If error message already open > keep opening all sub folders until you get to the last one > then delete all files > then work your way back up and delete files from every folder until finally at the main iLivid folder > then delete folder 3. Reboot 4 Problem solved
The "iLivid Toolbar" was the culprit for me too. Once it was gone, I was again able to control the home page on Firefox.
After reading other replies, I find this has already been posted, but:
I had downloaded iLivid to watch a streaming movie. Had to remove "Windows iLivid Toolbar" from control panel.
I believe that I also found iLivid in Control panel. I removed iLivid using uninstall, then went into "program files/ilivid" and deleted the directory. But these last actions were done before removing the "Windows iLivid Toolbar" and did not work.
I have the searchq problem and was delighted to find this suggested solution. However, when I went to my control panel, I didn't find an Windows components that related to searchq or iLivid or Bandoo.
As I mentioned in a previous message, I had just downloaded iLivid this morning and discovered this afternoon that searchq had taken over my search function and done away with my home page. I had immediately uninstalled iLivid (in two parts) and then searched for any other programs that entered my computer on the same day as iLivid and Bandoo (today, Jan. 26, 2012). I found no other programs that entered my computer today. Thus, it seems not to be a program that's easily found and uninstalled.
Thank you for explaining what you did in clear simple terms! Your explanation was exactly the ticket to solve my problem!