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Unable to send to multiple recipients as of 14/9/26

daveproctor

Ive been sending a weekly invite message from Thunderbird to same 40 recipients - no prob until today, when i got this message:

Sending of the message failed. The message was not sent due to exceeding the allowed number of recipients. The server responded: Policy-SC01 You’ve reached your sending limit. Don’t worry, you can send again soon..

I contacted Virgin support who shared my screen and played around with some of the Thunderbird settings. No solution so they said contact Thunderbird support, hence message. At time of this message i cannot even send to one recipient......would appreciate advice on here if possible.

Ive been sending a weekly invite message from Thunderbird to same 40 recipients - no prob until today, when i got this message: '''Sending of the message failed. The message was not sent due to exceeding the allowed number of recipients. The server responded: Policy-SC01 You’ve reached your sending limit. Don’t worry, you can send again soon.. ''' I contacted Virgin support who shared my screen and played around with some of the Thunderbird settings. No solution so they said contact Thunderbird support, hence message. At time of this message i cannot even send to one recipient......would appreciate advice on here if possible.

Toutes les réponses (2)

Thunderbird does not have such policies. If what you did worked a week ago, it should still work from thunderbird's view. I i find a policy page of virginmedia mentioning a limit of 30 messages per minute. I could be wrong, but it seems the first thing email providers to is blame the email client.

As of this morning the problem has righted itself...Im pretty sure it was something at Virgin. The code on the error message came from the Messaging Company who Virgin use.

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