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No button to send my emails (bug1989214)

jon72

I started a monthly donation to Thunderbird a few hours ago and now I'm thinking it may have been a scam. Not sure, and I have sent an email to your donation email about this. Since I made that donation (and maybe this is a coincidence), I am not able to send any emails. I can compose an email, but there is no "send" button anymore. Can you help me with this? Thank you very much.

I started a monthly donation to Thunderbird a few hours ago and now I'm thinking it may have been a scam. Not sure, and I have sent an email to your donation email about this. Since I made that donation (and maybe this is a coincidence), I am not able to send any emails. I can compose an email, but there is no "send" button anymore. Can you help me with this? Thank you very much.

Modifié le par Wayne Mery

Lire cette réponse dans son contexte

Solution choisie

  1. Start a new message.
  2. View > Toolbars > Composition toolbar
  3. If there is no send button in the composition toolbard, right click on the composition toolbar to customize it and add the button.

Toutes les réponses (4)

Thunderbird is a free, open-source program. No donation is required to download, install, or use the program. Whether or not you fell into a scam, I can't say, but unless you downloaded Thunderbird from a non-official site (the primary source is < https://www.thunderbird.net/en-US/thunderbird/all/ > your inability to send is not related to your donation.

If you want to cancel an official donation, go here:

https://give.thunderbird.net/hc/en-us/articles/49703731547667-Cancellations-and-Refunds

Hi Lin, thank you so much for your response! I think I'll wait to hear from the Gift team before I cancel my donation. But in the meantime, I closed Thunderbird and restarted my computer and I still can't send any email when I click on "Write" and compose an email. I have also noticed that I can't drag the window of the new email to a different part of my screen.

Any ideas on how to fix this? Thank you again for your help.

Solution choisie

  1. Start a new message.
  2. View > Toolbars > Composition toolbar
  3. If there is no send button in the composition toolbard, right click on the composition toolbar to customize it and add the button.

Thank you so much, Rick! This worked! I really appreciate your help!

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