Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus
Ouvert

I am no longer able to payaccounts using Firefox

Mark a répondu
Keith.T.A

I am no longer able to pay accounts using Firefox, such as my supermarket and Govt motor vehicle registration, so I have to do that bit through another browser. It used to be okay, until recently. Supermarket is through direct debit, and car reg is by credit card. I can do the order without any problems, until the actual payment is tried, at which time I have to go to another browser and copy the URL at that stage, and pay it. What may be causing that? Thanks in anticipation. Cheers, Keith.

I am no longer able to pay accounts using Firefox, such as my supermarket and Govt motor vehicle registration, so I have to do that bit through another browser. It used to be okay, until recently. Supermarket is through direct debit, and car reg is by credit card. I can do the order without any problems, until the actual payment is tried, at which time I have to go to another browser and copy the URL at that stage, and pay it. What may be causing that? Thanks in anticipation. Cheers, Keith.

Toutes les réponses (1)

Some actions to help with troubleshooting are listed here: https://support.mozilla.org/en-US/questions/1593137#answer-1832490

I am aware that the original question linked above is different from yours, but the steps are the same when trying to resolve issues with website functioning.

Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.