Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus
Ouvert

I can't get my Firefox icon to go to my desktop.

Handsome turtle a répondu
sssd90

I can't get my Firefox icon to go to my desktop and become active. I also cannot uninstall Mozilla - it just allows me to attempt to repair it. My icon also shows Firefox 2 for some reason.

I can't get my Firefox icon to go to my desktop and become active. I also cannot uninstall Mozilla - it just allows me to attempt to repair it. My icon also shows Firefox 2 for some reason.

Toutes les réponses (1)

Hello! Your problem may be caused by the following reasons: 1. You have previously installed an old Firefox with residual old shortcuts, or there are registration information for multiple versions of Firefox in the system 2. The installation record of Firefox is damaged, or there is a problem with the Windows Installer cache 3. The installation path pointed to by the shortcut is incorrect or due to permission issues There may be several solutions to your problem, including: 1. Refurbish Firefox 2. Use third-party tools to force uninstallation (such as Geek Uninstaller, don't forget to select "Force Uninstaller") Note: I suggest you try renovating Firefox first, and if it doesn't work well, use a third-party tool to forcibly uninstall it. For renovating Firefox, you may need to refer to this: [http://mzl.la/15sSfJR|http://mzl.la/15sSfJR] Hope to help you!

Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.