Google search not fully working in Firefox but works in Edge.
All of a sudden I Google search in Firefox isn't fully working. I only use Firefox but I tried the same thing in Edge and that works. I can search simple things in Firefox e.g. recipe for beef stew but when I ask for natural recipe for stain remover on clothes for example it just comes up with the word "thinking" and nothing else happens. I have NOT changed any settings. Thank you. Oriel
All of a sudden I Google search in Firefox isn't fully working. I only use Firefox but I tried the same thing in Edge and that works. I can search simple things in Firefox e.g. recipe for beef stew but when I ask for natural recipe for stain remover on clothes for example it just comes up with the word "thinking" and nothing else happens. I have NOT changed any settings. Thank you. Oriel
Toutes les réponses (1)
Hi,
Sorry to hear that. Here are some standard troubleshooting steps that may resolve the issue:
- Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield
icon in the left part of the address bar.
- If ETP is enabled, try disabling it.
- If the problem is not fixed, try clearing Firefox cache.
- If it does not help, try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
- If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
- If nothing from the above helps, try creating a new Firefox profile and check if the issue persists there. If it doesn't, you can start copying files from your old profile to the new one to identify which one causes the issue. See this article on what files to copy.
Does any of the above help? Looking forward to your update on how it goes!
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