Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox Not Responding

  • Aucune réponse
  • 0 a ce problème
  • 23 vues
ian_mcgreene
ian_mcgreene

Hi

I have tried to launch Firefox a number of times today and every time it has frozen and does not respond. When trying to select the option of opening the software in Troubleshoot mode, once again the software freezes and I am unable to open the software in Troubleshoot mode . I have tried shutting and re-opening both the software and my laptop but this does not resolve the issue. Can you please either resolve the issue of the software freezing or tell me how I can resolve the issue.

Hi I have tried to launch Firefox a number of times today and every time it has frozen and does not respond. When trying to select the option of opening the software in Troubleshoot mode, once again the software freezes and I am unable to open the software in Troubleshoot mode . I have tried shutting and re-opening both the software and my laptop but this does not resolve the issue. Can you please either resolve the issue of the software freezing or tell me how I can resolve the issue.
Captures d’écran jointes

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.