Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus
Résolu Archivé

I cannot access the programs that I wish to use! I don't appear to be able to pen Facebook or Firefox Browser

Tony Meighan

Since buying a new PC I have found myself unable to utilise Facebook and also Firefox browser. Can you please assist me to regain use of these programs?

Since buying a new PC I have found myself unable to utilise Facebook and also Firefox browser. Can you please assist me to regain use of these programs?
Lire cette réponse dans son contexte

Solution choisie

Tony Meighan said

I cannot access the browser.

What exactly happens when you try to open Firefox?

Modifié le par Denys

Toutes les réponses (4)

Hi Tony,

What exactly prevents you from using Firefox?

I cannot access the browser. I have isolated files that are operative, but I wish to open up a browser to gain full value of the program. Likewise, Facebook will not allow my entry because of the Selfie Video stunt. I have tried approx. 60 times within the past two weeks, since I lost access to the program. I sincerely trust that someone out there can offer positive assistance. Tony Meighan, Australia

Solution choisie

Tony Meighan said

I cannot access the browser.

What exactly happens when you try to open Firefox?

Modifié le par Denys

What happens when I try to access Firefox the Answer = NOTHING! only some [edited] asking for Password that I can't provide because of the stupib program as I can't enter when asked>

Very tired of the [edited] running the Circus

Tony Meighan

Moderator note: This post has been edited to correct the language.

Modifié le par Denys