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Mozilla acc was reset

  • 6 réponses
  • 1 a ce problème
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  • Dernière réponse par hitori

For some reason after I restarted my laptop (firefox was opened) Mozilla was reset. I was logout from my acc and also firefox isn't my default browser (I didnt anything with it). Btw if I tried to open any link system will open it via firefox. But firefox still said that its not default browser in system. And if I open default apps in Windows I have 2 firefox there (and both recommend me to set is as default). Except FF I have only edge that also said that I can set is as default. After I login in my acc in firefox I haven't anything. No history, no passwords, extensions etc. What I can do here? I tried to use sync but as result I still have nothing.

Never cough smth like this before in same cases.

For some reason after I restarted my laptop (firefox was opened) Mozilla was reset. I was logout from my acc and also firefox isn't my default browser (I didnt anything with it). Btw if I tried to open any link system will open it via firefox. But firefox still said that its not default browser in system. And if I open default apps in Windows I have 2 firefox there (and both recommend me to set is as default). Except FF I have only edge that also said that I can set is as default. After I login in my acc in firefox I haven't anything. No history, no passwords, extensions etc. What I can do here? I tried to use sync but as result I still have nothing. Never cough smth like this before in same cases.

Modifié le par hitori

Solution choisie

I copypasted logins.json, key4.db, places.sqlite, extensions folder, extension.json etc from old profile folder to new one (firefox was closed), open firefox and now I have access to all my data that I lost before. So it's work now If U have data in local storage (or somewhere else).

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Hi, did you change a password by any chance?

TyDraniu said

Hi, did you change a password by any chance?

Yeas. I don’t remember how correctly my pwd looked like, I tried few variations and not one of them was correct, so I reset pwd. I found it right now on my physical notebook, but it’s already late to use it.

If you reset your account password without the recovery key, you've erased your data. You should check out the other device and upload your data.

Please read:

TyDraniu said

If you reset your account password without the recovery key, you've erased your data. You should check out the other device and upload your data. Please read:

Don’t remember if system asked me about recovery key, but yes, I do it without it. I think I use ff only on this device. Is any chance that smth stores on it?

And also why I was logged out and all settings even default browser? I didn’t change network or smth. Just restart laptop as usual.

TyDraniu said

If you reset your account password without the recovery key, you've erased your data. You should check out the other device and upload your data. Please read:

I found in Roaming/Mozilla/Firefox/Profiles folder with data that was created ~half year ago and was modified last time yesterday (dunno before or after I reset pwd). There's also few more folders.

      • .default and ***.default-release.

Can I somehow use data from there to restore all what I had before I reset pwd?

Solution choisie

I copypasted logins.json, key4.db, places.sqlite, extensions folder, extension.json etc from old profile folder to new one (firefox was closed), open firefox and now I have access to all my data that I lost before. So it's work now If U have data in local storage (or somewhere else).

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