Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Passwords not Syncing

  • 3 réponses
  • 0 a ce problème
  • 143 vues
  • Dernière réponse par jonzn4SUSE

Hello, After performing a clean install of the OS, I logged in to my firefox account. But it is not syncing the passwords. I tried installing firefox to my phone, also not syninc. I think btw, it is syncing but my passwords are not there. Here is the log: https://pastebin.com/DH0wuERM Any help appreciated, because there were more than 200 passwords there. Thank you

Hello, After performing a clean install of the OS, I logged in to my firefox account. But it is not syncing the passwords. I tried installing firefox to my phone, also not syninc. I think btw, it is syncing but my passwords are not there. Here is the log: https://pastebin.com/DH0wuERM Any help appreciated, because there were more than 200 passwords there. Thank you

Solution choisie

Toutes les réponses (3)

Solution choisie

Sorry, but it sounds like your data is not on another device. If so, then you may be out of luck.

FYI... SYNC IS NOT A DATA BACKUP SERVICE Sync info... https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer https://support.mozilla.org/en-US/kb/how-do-i-choose-what-information-sync-firefox https://www.mozilla.org/en-US/firefox/features/sync/ https://hacks.mozilla.org/2018/11/firefox-sync-privacy/ Sync is not a backup tool but it is a good sync/transfer/move tool https://support.mozilla.org/en-US/forums/contributors/707681

Thanks for your answer That's interesting, I did this routine more than 50 times, how did it work then? I am thinking if there was another device with firefox, but no there was not. I use Ubuntu for almost 20 years and whenever there is a new distro, I always perform a clean install. Anyway, it seems nothing to do Thank you

Sorry about that. Mark this as resolved and remember to get your data on more than 1 device and version. see screenshot

Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.