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Can't get into Chase website with my new upgraded Firefox

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  • Dernière réponse par James
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I recently upgraded to Windows 11 and upgraded Firefox but cannot get into my account. And also how can I turn cookies on for the Chase website?

I recently upgraded to Windows 11 and upgraded Firefox but cannot get into my account. And also how can I turn cookies on for the Chase website?

Modifié le par NoahSUMO

Toutes les réponses (1)

The Firefox UserAgent you used to post this thread was Mozilla/5.0 (Windows NT 6.2; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0

If you are indeed running Firefox on Windows 11 then you may be running Firefox in Windows 8 compatibility mode for some reason. Firefox 115 ESR is being served to the eol Windows 7, 8, 8.1 users.

You need to uncheck the "Run the program in compatibility mode for as shown in guilds like https://www.minitool.com/news/how-to-run-a-program-in-compatibility-mode.html

Then if you then do an internal Firefox update you may get served Firefox 140.4.0esr so if you want the current Firefox 144.0.2 Release then download it from https://www.firefox.com/download/all/desktop-release/