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Firefox having problems with streams: This video is either unavailable or not supported in this browser. (Error #4000)

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  • Dernière réponse par Henry

probableUser
probableUser

Hello, I'm having a problem on Windows 10. It's a fresh windows installation and I tried already some solutions: reinstalling firefox, deleting cache, refreshing firefox, private windows, no add ons, trouble shoot mod. Nothing helped. The problem seems to be with live stream, either on twitch.tv or youtube.

Hello, I'm having a problem on Windows 10. It's a fresh windows installation and I tried already some solutions: reinstalling firefox, deleting cache, refreshing firefox, private windows, no add ons, trouble shoot mod. Nothing helped. The problem seems to be with live stream, either on twitch.tv or youtube.

Solution choisie

This can be related to the CODEC used for the stream. If Firefox handled these properly on your previous installation, could you check whether you have an edition of Windows that needs a Media Feature Pack: Fix video and audio problems on Firefox for Windows N editions.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor

Solution choisie

This can be related to the CODEC used for the stream. If Firefox handled these properly on your previous installation, could you check whether you have an edition of Windows that needs a Media Feature Pack: Fix video and audio problems on Firefox for Windows N editions.

devnull
devnull

Hi,

Could you provide more details about what error your are got?

probableUser
probableUser Auteur de la question

Hi, thank you both. I just figured it out myself. I installed Windows 10 Home N with no preinstalled Microsoft Media products (the European version; and I assume it will be for Pro N the same). That was causing the issue. I installed it now via Powershell and it works again \:D/

Modifié le par probableUser

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