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Bookmarks not syncing on new device

  • 4 réponses
  • 3 ont ce problème
  • 100 vues
  • Dernière réponse par jonzn4SUSE

FlightlessChicken
FlightlessChicken
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Hello,

Earlier today I reformatted my device but when I logged in to firefox I can only see my history is getting synced my bookmarks are empty, I've checked and bookmarks are check off and they should be synced. How do I get them to sync? It has worked fine in the past. Thanks.

Hello, Earlier today I reformatted my device but when I logged in to firefox I can only see my history is getting synced my bookmarks are empty, I've checked and bookmarks are check off and they should be synced. How do I get them to sync? It has worked fine in the past. Thanks.

Toutes les réponses (4)

markwarner22
markwarner22
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Sync isn't to be used as a backup. It only sync between devices. If another device doesn't have thise data there's nothing to sync to. And formatting usually wipes any local data gone. And I doubt you have a history to sync back too. So unless you used Firefox backup FAQ instructions there is no way to get your data back. When you did a new sync anything that was there was replaced by the new sync login.

FlightlessChicken
FlightlessChicken Auteur de la question
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Hello,

Seems I've misunderstood what it's for then, how come it has worked in the past then? The "old" device is still active on my account and should still have data associated with it surely? Thanks.

FlightlessChicken
FlightlessChicken Auteur de la question
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I should also mention that history and extensions have been synced, just not bookmarks. Thanks for your help so far.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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FYI... SYNC IS NOT A DATA BACKUP SERVICE Sync info... https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer https://support.mozilla.org/en-US/kb/how-do-i-choose-what-information-sync-firefox https://www.mozilla.org/en-US/firefox/features/sync/ https://hacks.mozilla.org/2018/11/firefox-sync-privacy/ Sync is not a backup tool but it is a good sync/transfer/move tool https://support.mozilla.org/en-US/forums/contributors/707681