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mail.proton.me does not load

  • 5 réponses
  • 0 a ce problème
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  • Dernière réponse par Piterk

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Hello After last firefox update this page mail.proton.me (specifically: https://mail.proton.me/u/0/inbox) does not load for me.

It works in chrome and edge but not firefox. I cleared my cookies and cache but it did not help. All I get is blank white page and sometimes error message. I attach screen from my F12 menu when I try to load page. In brave for example there is much more activity than in FF.

Hello After last firefox update this page mail.proton.me (specifically: https://mail.proton.me/u/0/inbox) does not load for me. It works in chrome and edge but not firefox. I cleared my cookies and cache but it did not help. All I get is blank white page and sometimes error message. I attach screen from my F12 menu when I try to load page. In brave for example there is much more activity than in FF.
Captures d’écran jointes

Solution choisie

It looks like issue fixed itself. No add-on was updated, no firefox update too. Maybe it was emsisoft signatures update, but disabling AV completely did not help before. Very weird and disappointing :(

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Sometimes after refreshing 5-15 times, site finally loads. I tried disabling all my addons, runing FF in safe mode and disabling AV but nothing helps.

Cela vous a-t-il été utile ?

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What OS? I'll guess Windows... If windows, home or pro? If Windows Pro version, try testing in Windows Sandbox (VM) to see if you have the same issue. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/ What AV are you using? What version of Firefox?

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I tried sandbox but it gave me naked OS. I installed FF there but it worked fine in default profile. When I copied over my own profile it stopped working again so it must be sth wrong with my profile :( AV is emsisoft anti malware home. FF is 137.0.2 stable.

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I blame emsisoft.

Cela vous a-t-il été utile ?

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Solution choisie

It looks like issue fixed itself. No add-on was updated, no firefox update too. Maybe it was emsisoft signatures update, but disabling AV completely did not help before. Very weird and disappointing :(

Cela vous a-t-il été utile ?

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