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Most things work fine - I have Norton account. when Norton detcts issue it throws up a pop-up, the text is HUGE & so huge that 3/4 of message is out of its window & can't be read - how to fix

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  • Dernière réponse par markwarner22

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bold textMost things work fine - I have Norton account. when Norton detcts issue it throws up a pop-up, the text is HUGE & so huge that 3/4 of message is out of its window & can't be read the full message & I can't access any action buttons in the message - how to fix this problem. Seems to only involve Norton - I haven't found a place in the Norton site system to make this request directly to them Win 11 - I tried various options in Display> scale, text size, etc. My old laptop is Win 10 and I don't have this problem. I've been using this win 11 laptop for about a year and included Norton most of that time - this problem just came up a couple months ago. I've tried a couple times to get to Norton about it but I get so frustrated that I give up. One picture shows the large screen pop-up. A smaller one pops up in lower right when I insert a thumb drive [ it wants to scan it for virus ] but i can't make it go away, it's right in the way of some important options that can come up beneath it on various apps [like my slider to move up & down the page], and it doesn't show up on screanshots, and Task Mgr> end task does nothing. I took a picture of it with my phone - I'll see if I can attach it here. Any suggestions on normalizing these , scale settings ?, access to Norton where I can deliver this same request - - would be greatly appreciated.

'''bold text'''Most things work fine - I have Norton account. when Norton detcts issue it throws up a pop-up, the text is HUGE & so huge that 3/4 of message is out of its window & can't be read the full message & I can't access any action buttons in the message - how to fix this problem. Seems to only involve Norton - I haven't found a place in the Norton site system to make this request directly to them Win 11 - I tried various options in Display> scale, text size, etc. My old laptop is Win 10 and I don't have this problem. I've been using this win 11 laptop for about a year and included Norton most of that time - this problem just came up a couple months ago. I've tried a couple times to get to Norton about it but I get so frustrated that I give up. One picture shows the large screen pop-up. A smaller one pops up in lower right when I insert a thumb drive [ it wants to scan it for virus ] but i can't make it go away, it's right in the way of some important options that can come up beneath it on various apps [like my slider to move up & down the page], and it doesn't show up on screanshots, and Task Mgr> end task does nothing. I took a picture of it with my phone - I'll see if I can attach it here. Any suggestions on normalizing these , scale settings ?, access to Norton where I can deliver this same request - - would be greatly appreciated.
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That is a Norton support issue and Firefox browser has no control what it does.

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