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Unable to access passwords

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I have a Huawei P30 Pro and beta Firefox browser. When I try to view my passwords on Firefox, it brings up a lock screen password prompt. This page requires my password, but the password is not recognized, even though it is correct. The lock screen password works in other situations but not in Firefox

I have a Huawei P30 Pro and beta Firefox browser. When I try to view my passwords on Firefox, it brings up a lock screen password prompt. This page requires my password, but the password is not recognized, even though it is correct. The lock screen password works in other situations but not in Firefox

Toutes les réponses (4)

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Nothing we can do about your lock screen password. How about removing the lock screen password and have no lock screen security and then see what happens when you try to access Firefox passwords.

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Yes, with locks reen disabled I can access passwords. However, with no lockscreen password, fingerprint and facial unlock for the whole phone is also disabled

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Right, the issues appears to be the phone. Turn your security back on like it was before and see what happens. On my Sony Xperia, I get the phone unlock code prompt, put in the code and then I can access my Mozilla account passwords.

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I am unable to view any of my saved passwords. THo I signed out and signed back in, when I am prompted to enrtrer my. primary email, It is rejected