Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Can not access Fidelity Investments

  • 3 réponses
  • 1 a ce problème
  • 17 vues
  • Dernière réponse par jonzn4SUSE

carmanone
carmanone
more options

I am unable to use Fidelity Investments using Firefox Version 134.00. Just says "Service Unavailable" this site always worked with Firefox in the past. No problem when I use Safari.. Anyone else having this problem.

I am unable to use Fidelity Investments using Firefox Version 134.00. Just says "Service Unavailable" this site always worked with Firefox in the past. No problem when I use Safari.. Anyone else having this problem.

Toutes les réponses (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

carmanone said
I am unable to use Fidelity Investments using Firefox Version 134.00. Just says "Service Unavailable"

What does that mean... more detail please. Are you having issues getting to the site or is this happening after you login? Do we have to login to replicate the issue? Provide steps to replicate the issue if login is not needed. Screenshots would also be helpful.

carmanone
carmanone Auteur de la question
more options

Thank you for your response.I can sign in then it goes to a page that says "Service Unavailable" thats it.. Yes you would need to log in to see this (see pic attached). I am using a Mac with the latest update (Sequoia 15.1.1) along with Firefox 134.00. Fidelity works fine on Safari..

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Thanks.

Have you tried with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox