Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox account compromized

more options

Hi,

When I got up this morning, I receved an email that a new device was logged in to my firefox account before an hour or so.

All my passwords are synced to firefox account. I am afraid and want to know what all information is stolen. I immediately removed old devices from accounts page under connected services. However, I see peculiar - 'unknown' device which I can not sign out.

Hi, When I got up this morning, I receved an email that a new device was logged in to my firefox account before an hour or so. All my passwords are synced to firefox account. I am afraid and want to know what all information is stolen. I immediately removed old devices from accounts page under connected services. However, I see peculiar - 'unknown' device which I can not sign out.
Captures d’écran jointes

Toutes les réponses (2)

more options

Many people are reporting unexpected sign-ins in recent days, including the "unknown" connection. (https://old.reddit.com/r/firefox/comments/1hq7tli/attempted_login_to_mozilla_account/)

The globe icon typically indicates a web connection instead of a Sync connection. If there isn't a device (computer or mobile) fetching your data, the incident *probably* did not result in a leak of data but unfortunately, I don't know how to be sure of that.

That said, I don't know why you can't disconnect it. Hopefully someone who knows what is going on will chime in.

Cela vous a-t-il été utile ?

more options

The Firefox Account has been called Mozilla Account since early November 2023 even though links like accounts.firefox.com is still being used.

I wonder if all of these reports I have seen in last days were actually others managing to sign into their Mozilla Account or if they were actually reports of failed attempts whether by accident or intentionally trying to login.

Cela vous a-t-il été utile ?

Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.