Looks Like You Reinstalled Firefox
For the past month or two, at random times when I open Firefox, I see a message stating, "Looks like you reinstalled Firefox." To be clear I have not uninstalled Firefox in any instance where this message has been displayed.
When this happens, I’m unable to browse the web. To resolve the issue, I have to remove the uBlock Origin extension and reinstall it. Once I’ve done that, browsing returns to normal. However, I then need to reconfigure my filters and adjust settings within FireFox
I’ve tried uninstalling and reinstalling Firefox to see if that would prevent this issue, but it hasn’t worked.
This problem is specific to my PC—it has never occurred on my MacBook.
Any assistance in understanding why this happens and how to prevent it would be greatly appreciated.
Thank you.
Modifié le par zeroguard
Toutes les réponses (3)
Reboot the computer into Windows Safe Mode with network support to see if that has effect.
- https://www.bleepingcomputer.com/tuto.../how-to-start-windows-in-safe-mode/
- https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10/
It is possible that your firewall or other security software blocks or restricts Firefox after detecting that Firefox updated. Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full access for all Firefox processes.
See:
Thank you for your response.
Unfortunately, the suggested steps do not resolve the issue. For the past two months, at random intervals, I’ve encountered a problem where I open Firefox and see a message stating, “It looks like you reinstalled Firefox,” even though I have not reinstalled it.
When this happens, all of my settings are reset, and I have to reinstall all my extensions. This process is disruptive, and I’d like to prevent this message from appearing in the future.
As a troubleshooting step, I’ve already uninstalled and reinstalled Firefox to see if that would fix the issue, but it did not. The problem does not occur every time I open Firefox, only sporadically.
I’d appreciate any further suggestions to help resolve this issue.
I opened FireFox this morning and was greeted with "Looks like you reinstalled FireFox" message.
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