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Google Account Sign In Issue

Atharva Kothawade a répondu
Atharva Kothawade

I am not able to login into my gmail account. Whenever I try to sign in, it shows the message as shown in the attached image. I have tried clearing all cookies and cache. Also removed all the extensions to see if it fixes it Please help me. I have Linux Mint 22 Cinnamon Firefox version 131.0.3 (64-bit)

I am not able to login into my gmail account. Whenever I try to sign in, it shows the message as shown in the attached image. I have tried clearing all cookies and cache. Also removed all the extensions to see if it fixes it Please help me. I have Linux Mint 22 Cinnamon Firefox version 131.0.3 (64-bit)
Captures d’écran jointes

Toutes les réponses (3)

Go to google.com, click the padlock icon in the address bar and select Clear cookies and site data…

Solution choisie

Hi Atharva, here's an update to this issue.

A fix has been published via Firefox remote settings that does not require a Firefox upgrade. Users should've received the update by now. Otherwise, you can simply restart Firefox.

Would you be able to confirm the fix?

I removed firefox and it's files, installed newer version and it fixed my problems. I think I would have installed the updated version, hence solving my issue. Thanks.