Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

LastPass is now disabled with every Firefox restart

  • 4 réponses
  • 3 ont ce problème
  • 315 vues
  • Dernière réponse par lmonteros
  • Résolu

RobertL39
RobertL39

For the past few months every restart of Firefox disables LastPass. I did NOT have this problem previously. The version of LastPass is current (no updates found). I can go to Add-ons and the toggle is set to "on" but the icon in the menu bar is black. If I click the toggle off, then back on, LastPass comes on just fine. Why is Firefox disabling something that Add-ons says is loaded? VERY strange. Does NOT happen in Chrome. Thanks for any assistance. PITB!!!

For the past few months every restart of Firefox disables LastPass. I did NOT have this problem previously. The version of LastPass is current (no updates found). I can go to Add-ons and the toggle is set to "on" but the icon in the menu bar is black. If I click the toggle off, then back on, LastPass comes on just fine. Why is Firefox disabling something that Add-ons says is loaded? VERY strange. Does NOT happen in Chrome. Thanks for any assistance. PITB!!!

Solution choisie

Try removing LastPass, reload the addons manager page to clear settings, then reinstall LastPass.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (4)

zeroknight
zeroknight

Solution choisie

Try removing LastPass, reload the addons manager page to clear settings, then reinstall LastPass.

RobertL39
RobertL39 Auteur de la question

Sorry, what do you mean by "reload the addons manager page"? Just quit and restart Firefox? Or is there some other trick for that page that I don't know? Worth a try. Thanks! RDL

RobertL39
RobertL39 Auteur de la question

Thanks! Solved the problem, at least for now. Downloaded LastPass from the Firefox site and I've used it for SO long it may have been downloaded from LastPass site previously. Don't remember. Thank you for your help!!! RDL

lmonteros
lmonteros

The solution works, but I don't understand why this recurring problem can't be fixed. I put off updating Firefox precisely because it mean I have to go through this rigamarole when I do. LastPass is a popular addon that works in most browsers. I would think FF & LP would want to iron this out.