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LastPass is now disabled with every Firefox restart

  • 4 réponses
  • 3 ont ce problème
  • 201 vues
  • Dernière réponse par lmonteros

RobertL39
RobertL39
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For the past few months every restart of Firefox disables LastPass. I did NOT have this problem previously. The version of LastPass is current (no updates found). I can go to Add-ons and the toggle is set to "on" but the icon in the menu bar is black. If I click the toggle off, then back on, LastPass comes on just fine. Why is Firefox disabling something that Add-ons says is loaded? VERY strange. Does NOT happen in Chrome. Thanks for any assistance. PITB!!!

For the past few months every restart of Firefox disables LastPass. I did NOT have this problem previously. The version of LastPass is current (no updates found). I can go to Add-ons and the toggle is set to "on" but the icon in the menu bar is black. If I click the toggle off, then back on, LastPass comes on just fine. Why is Firefox disabling something that Add-ons says is loaded? VERY strange. Does NOT happen in Chrome. Thanks for any assistance. PITB!!!

Solution choisie

Try removing LastPass, reload the addons manager page to clear settings, then reinstall LastPass.

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Toutes les réponses (4)

zeroknight
zeroknight
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Solution choisie

Try removing LastPass, reload the addons manager page to clear settings, then reinstall LastPass.

RobertL39
RobertL39 Auteur de la question
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Sorry, what do you mean by "reload the addons manager page"? Just quit and restart Firefox? Or is there some other trick for that page that I don't know? Worth a try. Thanks! RDL

RobertL39
RobertL39 Auteur de la question
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Thanks! Solved the problem, at least for now. Downloaded LastPass from the Firefox site and I've used it for SO long it may have been downloaded from LastPass site previously. Don't remember. Thank you for your help!!! RDL

lmonteros
lmonteros
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The solution works, but I don't understand why this recurring problem can't be fixed. I put off updating Firefox precisely because it mean I have to go through this rigamarole when I do. LastPass is a popular addon that works in most browsers. I would think FF & LP would want to iron this out.