Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Delete Firefox account without email access

  • 3 réponses
  • 1 a ce problème
  • 42 vues
  • Dernière réponse par Paul

Paul JCH
Paul JCH
more options

I'd like to permanently delete an account that was set up on a former employers email address (email which I can no longer access). Unfortunately I have no secondary email address recorded in the account and all the options on my account page require that I authorise any changes from the email account which I can no longer access.

Is it possible to delete the account?

I'd like to permanently delete an account that was set up on a former employers email address (email which I can no longer access). Unfortunately I have no secondary email address recorded in the account and all the options on my account page require that I authorise any changes from the email account which I can no longer access. Is it possible to delete the account?

Solution choisie

No problem, just sorry we cannot do more to help in this instance.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (3)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

It will not be possible to delete the account without you having access to the email address.

Paul JCH
Paul JCH Auteur de la question
more options

Thanks ever so much for the quick reply Seburo. I was afraid that woud be the case.

/Paul

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Solution choisie

No problem, just sorry we cannot do more to help in this instance.