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Firefox will not open

  • 2 réponses
  • 1 a ce problème
  • 5 vues
  • Dernière réponse par kboy

kboy
kboy
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Firefox browser will not open. The FF icon is located in my taskbar (Windows 10). When I rest the mouse on this icon I see a very small representation of a website. When I click on the icon I see flash of some sorts on the desktop for about a nano second but the browser will not open.

I uninstalled FF and reinstalled. FF would open OK and I had no problems opening various websites. However, after I closed FF and attempted to open it up again it would not and so I am back to the original problem.

As I needed to access a website, I attempted to open Microsoft Edge and experienced the exact same problem. With the Microsoft Edge browser icon in the taskbar I can see a very small representation of a webpage but this browser will not open either.

Any assistance you can give me will be much appreciated, Con Van Dyk

Firefox browser will not open. The FF icon is located in my taskbar (Windows 10). When I rest the mouse on this icon I see a very small representation of a website. When I click on the icon I see flash of some sorts on the desktop for about a nano second but the browser will not open. I uninstalled FF and reinstalled. FF would open OK and I had no problems opening various websites. However, after I closed FF and attempted to open it up again it would not and so I am back to the original problem. As I needed to access a website, I attempted to open Microsoft Edge and experienced the exact same problem. With the Microsoft Edge browser icon in the taskbar I can see a very small representation of a webpage but this browser will not open either. Any assistance you can give me will be much appreciated, Con Van Dyk

Solution choisie

Reboot and see if you have the same issue in another windows account. You can also boot Windows to safe mode and see if you have the same issue.

https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

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jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Solution choisie

Reboot and see if you have the same issue in another windows account. You can also boot Windows to safe mode and see if you have the same issue.

https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

kboy
kboy Auteur de la question
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Thank a lot jonzn4SUSE, for your suggestions to resolve my problem. Restarting my PC did not resolve the issue but restarting in safe mode with networking while in Windows 10 did. While in safe mode I was able to open FF and another browser. I restarted in regular mode and FF functioned fine. Thanks a million.