Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Android Firefox can't login

  • 23 réponses
  • 2 ont ce problème
  • 18 vues
  • Dernière réponse par Paul

more options

I can login to post in this Demoncrat filthy forum, but I can't login into Firefox Sync in Android because it says my account is blocked. Crappy management, crappy software.

I can login to post in this Demoncrat filthy forum, but I can't login into Firefox Sync in Android because it says my account is blocked. Crappy management, crappy software.

Toutes les réponses (20)

more options

It says may account is locked because it can't send email to my address

more options

Picture attached

more options

Hi

If you leave it a short while and are sure that you have the correct email address, please try again.

more options

It has been more than 24 hours that you kidnapped my account

more options

Hi

We have not kidnapped your account.

What happens when you try to access your account at https://accounts.firefox.com ?

more options

The image you have attached indicates that you have been able to access your Firefox Account.

more options

Yes. I just can't login to Firefox Sync and retrieve my bookmarks!

more options

At the top of the Settings option in the Firefox for Android menu, do you see the option to "turn on sync"?

more options

Yes, I do see the "Sign to sync" option. I believe also your CEO is too busy defending censorship and deplatformization. And now I'm stuck in work, needing my bookmarks.

more options

If you select that option and choose to sign in by email you will be walked through the process.

more options

Seburo, my men. This is whole point of this thread. Already clicked in the pesky Firefox Sync feature. It says my account is locked!!! Are we running in circles here?

more options

See? Account locked. See? Account locked. See? Account locked. See? Account locked. See? Account locked.

more options

See? Account locked.

more options

When you sign into your account, do you see you mobile device listed under Connected Services?

more options

Yes, I do see the mobile device under connected accounts, but the device does not sync.

more options

Okay. If you remove that device from your account and in Android, open the Android Settings app, select Applications and clear data from Firefox for Android. This will take Firefox for Android back to a "first run state" and remove any personal data you have in it.

Wait 24 hours (should not take that long, but I am throwing in some margin), then in Firefox for Android, connect to your account (using email, not the QR code) using the same Firefox Account credentials as if it is a new device.

more options

I already did that. In fact, I uninstalled Firefox just by caution, and installed again. I glad you mentioned QR Code, because it doesnt work too. I will do what you suggest, but this is just a joke.

more options

Still cat login after 24 hours and having cleaned FF data

more options

Hi

I have reached out to our Firefox Accounts team who have pointed me in the direction of this article that should help:

https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq

  1. 1
  2. 2