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Firefox reboots my android phone

  • 4 réponses
  • 2 ont ce problème
  • 25 vues
  • Dernière réponse par FredMcD

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I have installed Firefox on my android phone now that I have installed Firefox browser on my desktop. Trouble is when I run it (on my phone) it very briefly flashes black & white blocks on screen and then makes my phone reboot. I have a Samsung galaxy S4 with android 9.0 (pie) installed. Is there anything I can do to make it work?

I have installed Firefox on my android phone now that I have installed Firefox browser on my desktop. Trouble is when I run it (on my phone) it very briefly flashes black & white blocks on screen and then makes my phone reboot. I have a Samsung galaxy S4 with android 9.0 (pie) installed. Is there anything I can do to make it work?

Toutes les réponses (4)

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Remove Firefox from your Android. Then reboot.

After, try downloading the browser again.

Where are you getting the app from?

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Thnks for the response. I've tried uinstalling and re-installing many times and did not work. I've tried downloading from google play and from Mozilla and it makes no difference either. Very frustraitong after switching to Firefox on all my other devices. Be glad of any help in sorting this. I did look to see if I could find and run logs but couldn't find anything.

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I called for more help.

Have you tried rebooting the Android?

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FredMcD said

Have you tried rebooting the Android?

Oops, sorry.