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firefox blocking Zoom microphone and video functions

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  • 1 a ce problème
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YD
YD
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YD Today at 07.50am

Proving impossible to access microphone and video in Zoom, hence I am unable to join meeting - over microphone and video icons in Zoom there is a message saying that my browser is preventing Zoom access. I have follwed instrutions given by Zoom to correct this but it does not work. I have tried all solutions I can understand in settings in Firefox, but cannot solve the problem. I have tried many times without success. Kindly make any suggestions for solving this really easy for me to understand - I am not a high level techy person and cannot understnd much assumed PC jargon. Thank you for your help.I appreciate the time you take to make suggestions.

YD Today at 07.50am Proving impossible to access microphone and video in Zoom, hence I am unable to join meeting - over microphone and video icons in Zoom there is a message saying that my browser is preventing Zoom access. I have follwed instrutions given by Zoom to correct this but it does not work. I have tried all solutions I can understand in settings in Firefox, but cannot solve the problem. I have tried many times without success. Kindly make any suggestions for solving this really easy for me to understand - I am not a high level techy person and cannot understnd much assumed PC jargon. Thank you for your help.I appreciate the time you take to make suggestions.