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Firefox won't work Win10 Pro

  • 2 réponses
  • 1 a ce problème
  • 13 vues
  • Dernière réponse par ateel7

ateel7
ateel7
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Used firefox on every PC ive built....never had this happen. Crashes on startup every time. Tried reformat, installing several times, etc. Win10 is fresh install with latest updates.


Have submitted a million of the crash reports.

Used firefox on every PC ive built....never had this happen. Crashes on startup every time. Tried reformat, installing several times, etc. Win10 is fresh install with latest updates. Have submitted a million of the crash reports.

Toutes les réponses (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Thank you for submitting crash reports. You can share those with the support forum by providing their report IDs as described in: Firefox crashes - asking for support.

Meanwhile, have you tried starting Firefox in its "Safe Mode"? In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.

Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)

A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

ateel7
ateel7 Auteur de la question
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tried safe mode. no improvement. whats weird is sometimes it will work for a few seconds longer if i run as administrator. but i am running as admin anyway.