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Firefox crashes very often. I tried several resolutions referring to web but in vain. I need the best way.

  • 2 réponses
  • 1 a ce problème
  • 16 vues
  • Dernière réponse par FredMcD

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Here are recent reports. bp-d3446f17-e29c-4b11-9b47-96ae40210204 2021/02/05 8:42 表示 bp-7ffb81ff-5a00-4a85-8995-307ee0210204 2021/02/05 8:28 表示 bp-f001c8de-659d-4e6e-899f-eed820210202 2021/02/03 8:50 表示 bp-01b0cc89-ca77-42a0-80c0-e87000210128 2021/01/28 21:15 表示 bp-e9fba5d5-d156-4a37-a20a-f74c40210128 2021/01/28 10:31 表示 bp-91aa4399-86e0-4967-81c4-a500e0210128 2021/01/28 10:13 表示 bp-530a9c9f-8c6e-4581-9f2a-e77050210114 2021/01/14 13:07

Here are recent reports. bp-d3446f17-e29c-4b11-9b47-96ae40210204 2021/02/05 8:42 表示 bp-7ffb81ff-5a00-4a85-8995-307ee0210204 2021/02/05 8:28 表示 bp-f001c8de-659d-4e6e-899f-eed820210202 2021/02/03 8:50 表示 bp-01b0cc89-ca77-42a0-80c0-e87000210128 2021/01/28 21:15 表示 bp-e9fba5d5-d156-4a37-a20a-f74c40210128 2021/01/28 10:31 表示 bp-91aa4399-86e0-4967-81c4-a500e0210128 2021/01/28 10:13 表示 bp-530a9c9f-8c6e-4581-9f2a-e77050210114 2021/01/14 13:07

Toutes les réponses (2)

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bp-d3446f17-e29c-4b11-9b47-96ae40210204 Signature: OOM | large | mozalloc_abort | moz_xmalloc | xul.dll | wmain

MOZ_CRASH Reason (Sanitized) : MOZ_CRASH()

Crash Reason EXCEPTION_BREAKPOINT

xul.dll = Firefox +++++++++++++++++++++++++++++++++++++++++++ bp-7ffb81ff-5a00-4a85-8995-307ee0210204 bp-01b0cc89-ca77-42a0-80c0-e87000210128

Signature: OOM | small

MOZ_CRASH Reason (Sanitized) : MOZ_CRASH()

Crash Reason EXCEPTION_BREAKPOINT

xul.dll = Firefox ++++++++++++++++++++++++++++++++++++++++ bp-f001c8de-659d-4e6e-899f-eed820210202 Signature: OOM | large | mozalloc_abort | moz_xmalloc | xul.dll | arena_t::DallocSmall | xul.dll | _PR_NativeRunThread | pr_root

MOZ_CRASH Reason (Sanitized) : MOZ_CRASH()

Crash Reason EXCEPTION_BREAKPOINT

xul.dll = Firefox

DropboxExt.46.0.dll = Dropbox +++++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 84.0.2 Build ID 20210105180113 (2021-01-05)

bp-e9fba5d5-d156-4a37-a20a-f74c40210128 Signature: xul.dll

MOZ_CRASH Reason (Sanitized) : [unhandlable oom] Failed to allocate for GenericBuffer::put.

Crash Reason EXCEPTION_BREAKPOINT

xul.dll = Firefox

This is for Sumo's Related Bugs 1667476 NEW --- Crash in [@ xul.dll | wmain] with most calls in the crash stack unsymbolified

1519123 NEW --- High proportion of out-of-memory crashes for users with Ghostery addon installed

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Basically, an OOM (Out Of Memory) means the system is having issues with the RAM.

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up

https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down


MemTest LAST UPDATED : 12/04/2020 Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.


Do you let Windows handle the page file or did you set a fixed size ? If you use a fixed size for the page file then try the former and let Windows handle the page file. How to determine the appropriate page file size for 64-bit versions of Windows {web link}