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Unable to Access Apple Login Using FireFox

Michael C a répondu
Michael C

I was trying to sign into my Apple ID, but the website displayed a never-ending loading screen. At first I thought it was a problem on Apple's end, but later I decided to try using Safari, and it worked. So now I think it's a Firefox problem.

What can I do to fix this?

I was trying to sign into my Apple ID, but the website displayed a never-ending loading screen. At first I thought it was a problem on Apple's end, but later I decided to try using Safari, and it worked. So now I think it's a Firefox problem. What can I do to fix this?
Captures d’écran jointes

Toutes les réponses (5)

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

I just started Firefox in safe mode, and the problem persists. I have also cleared the cache, all cookies, and other site data.

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

I looked at those links and I couldn't find anything helpful. I also did as you suggested and booted my computer in safe mode. The problem again persisted.

I opened the debugger on the page and I pasted the console output.

First Attempt: https://pastebin.com/2U4cHvNR

Second Attempt (Booted in Safe Mode): https://pastebin.com/SwueLF7E