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Malware Attack on Firefox

  • 2 réponses
  • 1 a ce problème
  • 20 vues
  • Dernière réponse par FredMcD

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I just want to report a malware attack I experienced yesterday (8/29/20) which seemed to affect only Firefox.

After I clicked on the link to Boston Globe article my Firefox screen was filled with what purported to be a message from Microsoft saying that my computer was blocked because of suspicious activity detected on my IP address and telling me to call 1-888-222-6480. It also wanted me to enter my Microsoft password and warned me not to turn off my computer. The whole thing looked suspicious to me, especially since a pop-up window on the page requesting me to enter something (I forget what) showed a URL that began https://drink3.ga At some point, I don’t remember whether it was when I did turn off my computer or whether it was because I didn’t respond to messages commands, the malware did something to make my computer heat up and caused the fan to run at a ferocious rate until a message appeared that a break point had been reached and Firefox closed down. I was then able to use another browser to get to the Firefox support page and learn about refreshing Firefox. After I did that, Firefox behaved normally.

I am sending this to you because it’s something you should be aware of and represents a vulnerability in Firefox that should be addressed.

I just want to report a malware attack I experienced yesterday (8/29/20) which seemed to affect only Firefox. After I clicked on the link to Boston Globe article my Firefox screen was filled with what purported to be a message from Microsoft saying that my computer was blocked because of suspicious activity detected on my IP address and telling me to call 1-888-222-6480. It also wanted me to enter my Microsoft password and warned me not to turn off my computer. The whole thing looked suspicious to me, especially since a pop-up window on the page requesting me to enter something (I forget what) showed a URL that began https://drink3.ga At some point, I don’t remember whether it was when I did turn off my computer or whether it was because I didn’t respond to messages commands, the malware did something to make my computer heat up and caused the fan to run at a ferocious rate until a message appeared that a break point had been reached and Firefox closed down. I was then able to use another browser to get to the Firefox support page and learn about refreshing Firefox. After I did that, Firefox behaved normally. I am sending this to you because it’s something you should be aware of and represents a vulnerability in Firefox that should be addressed.

Solution choisie

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

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Whenever you get a message / popup like that;

DO NOT USE ANY OF THE PROVIDED LINKS OR ANY PHONE NUMBERS ! !

Such messages are only Spam that could lead you to Fake Support. Not only can they damage or hack your system, they charge you to do so.

You can report such a site at; http://www.google.com/safebrowsing/report_phish/ Google Report Phishing Page which is the same when done while on site by going to Help > Report Web Forgery

http://www.mozilla.org/en-US/legal/fraud-report/ Help us safeguard Mozilla’s trademarks by reporting misuse

https://support.mozilla.org/en-US/kb/avoid-and-report-mozilla-tech-support-scams

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Solution choisie

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.